The complainant alleges that Austin police officers have not responded to requests for assistance and that his non-emergency case was closed prematurely.
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GINE OF SUBMIT OFFICE OF POLICE OVERSIGHT FOUNDED NOTICE OF COMPLAINT February 10, 2023 ICMS #: 2023-0126 On February 10, 2023, the OPO received a phone complaint. The complainant alleges: Complainant received 2 calls 30 minutes apart regarding a 311 request. He didn't get the calls SO his case was closed. He wants to know who closed the case and who their manager is. Complainant expressed that people are just closing cases to clear them and not doing their job to help people. Complainant states that he's called 6 times over the past 2 years about homeless people camping outside his house. case # This notice of complaint is a request for Internal Affairs to initiate an investigation to determine if the employee conduct is within compliance of APD policy, Civil Service Rules, and Municipal Civil Service Rules.
