Modified Operations:
We Are Ready To Serve You.

Based on the Order by the City of Austin and Travis County to “Stay Home, Mask, and Otherwise Be Safe”, all in-person customer services at the One Texas Center facility remain suspended. Most of our services are still available by phone, video conference, email and our online portal, Austin Build + Connect (AB+C). For information on our modified services, please visit our DSD-COVID-19 page.

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The Development Assistance Center (DAC) provides development consulting services and business-related permitting services. They will answer your questions and make sure you are knowledgeable about the procedures and requirements that apply to your project.

In response to the current COVID-19 emergency, customers seeking development consultation are encouraged to reach out to staff directly by phone or e-mail.

The DAC team will continue to conduct Development Assessment meetings, but will do so by teleconferencing through Microsoft Teams. To schedule a virtual assessment meeting, e-mail your request to Glenn Rhoades or the  

For general questions, or if you are unsure of which staff member to reach out to, email your question or request to, or call 512-974-6370.

We apologize for any inconvenience and sincerely appreciate your patience.   

Services provided by DAC:

  • After Hours Concrete Pouring Permit (Central Business District only)
  • Board of Adjustment support
  • BYOB Venue Permit
    Applies to a commercial establishment that is not licensed or permitted by the TABC. See Chapter 4-11 of the City Code for additional requirements.
  • Development process and regulatory consulting.
  • Electric & Water/Wastewater meter can sales
    (Effective December 2, 2019, Austin Energy will no longer accept 150 amp meter cans for permanent services (temporary only). The smallest sized permanent meter can be 200 amps.  All meter cans must have a disconnect bypass.)
  • Land Status Determination
  • Mobile Retail Vending Permits
  • Outdoor Music Venue Permits
    For a commercial property where sound equipment is not fully enclosed by permanent. solid walls and a roof. See Chapter 9-2 of the City Code.
  • Records & Research
  • Sign Permit
    For signs visible from the street right-of-way and used for advertising. See Chapter 25-10 of the City Code.
  • Site Plan Corrections/Exemptions
  • Temporary Use Permit
    For short-term use of a property without an existing site plan or certificate of occupancy. See Chapter 25-2-921 of the City Code.
  • Temporary Event Sound Permits
  • Utility consulting
  • Zoning Verification Letters 
    Please complete the Zoning Verification Letter application, and email to

Applications for permit-related services listed above.