Development Assistance Center

The Development Assistance Center (DAC) provides development consulting services and business-related permitting services. They will answer your questions and make sure you are knowledgeable about the procedures and requirements that apply to your project.

In response to the current COVID-19 emergency, customers seeking development consultation are encouraged to reach out to staff directly by phone or e-mail.

The DAC team will continue to conduct Development Assessment meetings, but will do so by teleconferencing through Microsoft Teams. To schedule a virtual assessment meeting, e-mail your request to Glenn Rhoades or the DSDDAC@austintexas.gov  

For general questions, or if you are unsure of which staff member to reach out to, email your question or request to DSDDAC@austintexas.gov, or call 512-974-6370.

We apologize for any inconvenience and sincerely appreciate your patience.   

• Development Assistance Center
  • Administrative Assistant | Jessica Gonzales | 512-974-6370
  • Administrative Assistant | Pam Preston | 512-974-2325
     
• Austin Energy
  Building Service Planning Applications (BSPA), Electrical Service Planning Applications (ESPA), and Distributed Generation Planning Applications (DGPA)
  • Bruce Crosby | 512-974-9112
  • Marvin Pace | 512-974-2632
     
• Austin Water 
  • Plumbing | Cory Harmon | 512-974-2882
  • General Info, Taps, Water & Wastewater Service Plan Verification (WWWSPV) awtaps@austintexas.gov
     
• Board of Adjustment
  • Support | Diana Ramirez | 512-974-2241
  • Variances | Elaine Ramirez | 512-974-2202
• Engineering, Water Quality, Floodplain, Retaining Walls
  • Jennifer Back | 512-974-6361
     
• Environmental, Landscape, Boat docks, Red Tags
  • Kristin Carlton | 512-974-6369
     
• Fiscal Surety
  • Brian Blackwell | 512-974-2771
  • Theresa Jones | 512-974-1441
  • Manager | Rose McLendon | 512-974-2547
     
• Records & Research
  • Logan Frazier | 512-974-2655
  • Gabriel Guerrero | 512-974-2816
  • Sylvia Herrera | 512-974-2824
     
• Sign Permitting
  • Cierra Flores | 512-974-2612
     
• Site Plan Corrections, Exemptions
  • Sallie Correa | 512-974-9747
     
• Temporary Use, Sound, T.A.B.C
  • Bryan Walker | 512-974-2686
     
• Transportation, Driveway, Sidewalk waivers, Site Plan, Commercial Design
  • Viktor Auzenne | 512-974-2941
     
• Zoning, Site Plan, Change of Use
  • Robert Heil | 512-974-2330
  • Glenn Rhoades | 512-974-2775

Services provided by DAC:

• After Hours Concrete Pouring Permit (Central Business District only)
   
• Board of Adjustment support
   
• BYOB Venue Permit
  Applies to a commercial establishment that is not licensed or permitted by the TABC. See Chapter 4-11 of the City Code for additional requirements.
   
• Development process and regulatory consulting.
   
• Electric & Water/Wastewater meter can sales
  (Effective December 2, 2019, Austin Energy will no longer accept 150 amp meter cans for permanent services (temporary only). The smallest sized permanent meter can be 200 amps.  All meter cans must have a disconnect bypass.)
   
• Land Status Determination
   
• Mobile Retail Vending Permits
   
• Outdoor Music Venue Permits
  For a commercial property where sound equipment is not fully enclosed by permanent. solid walls and a roof. See Chapter 9-2 of the City Code.
   
• Records & Research
   
• Sign Permit
  For signs visible from the street right-of-way and used for advertising. See Chapter 25-10 of the City Code.
   
• Site Plan Corrections/Exemptions
   
• Temporary Use Permit
  For short-term use of a property without an existing site plan or certificate of occupancy. See Chapter 25-2-921 of the City Code.
   
• Temporary Event Sound Permits
   
• Utility consulting
   
• Zoning Verification Letters 
  Please complete the Zoning Verification Letter application, and email to zoningletter@austintexas.gov.
   

Applications for permit-related services listed above.