City of Austin - ePerformance Measures

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Management Services
Approved Amount: $ 0
Approved FTE: 0.00
Department Director: Spencer Cronk - City Manager
Department Website: http://www.austintexas.gov/department/city-manager
Department Phone: 512-974-2200

Activity Measures FY 2019 Actual FY 2020 Actual FY 2021 Actual FY 2021 Target FY 2022 Target
Performance Measures
Percentage of Changes and Corrections documents distributed on time 100 100 100 100 100
Operational Measures
Percentage of Council Member Questions answered and distributed by noon the day prior to the posted meeting 100 100 100 100 100
Number of RCAs handled 2192 2240 2313 2100 2100
Number of users served on Web AMS 271 238 274 260 250
Number of council agendas posted to the web in accordance with the Texas Open Meetings Act 272 187 207 150 140
Number of SIRE Solutions troubleshooting tickets completed on time 22 13 8 10 10
Percentage of After Action Reports distributed the day after a Council meeting 100 100 100 100 100