City of Austin - ePerformance Measures

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Public Works
Approved Amount: $ 0
Approved FTE: 0.00
Department Director: Richard Mendoza - Director
Department Website: http://www.austintexas.gov/department/public-works
Department Phone: 512-974-7065

Activity Measures FY 2019 Actual FY 2020 Actual FY 2021 Actual FY 2021 Target FY 2022 Target
Operational Measures
Employee Turnover Rate No Data No Data 6 6.5 6
Number of employee injuries No Data No Data 68 60 40
Lost Time Injury Rate Per the Equivalent of 100 Employees No Data No Data No Data 2.200 2
Percentage of IT hardware and software systems that comply with PWD’s licensing policy No Data 95 90 97 98
Timely Encumbrance Success Rate 90 96 99 95 95
Earned media exposure 53 66 115 60 65
Percentage of timesheets entered accurately No Data 99 100 99 99
Percentage of Community Action Forms responded to on time No Data 97 99 98 99
Average customer rating of Systems & Information Management effectiveness (on 5 point scale) New Meas. New Meas. 4.5 4.5 4.5