311 Department Image

Smart Phone App Overview

Using the Austin 3-1-1 smart phone app to submit a service request is fast and easy. 

With the Austin 3-1-1 smart phone app, residents can work together to make Austin the most livable city in the country. The smart phone app is equipped with several features to help you report concerns within the City of Austin.

The Austin 3-1-1 smart phone app is your on-the-go connection to city services. Information and photos provided allow city departments to efficiently assess, prioritize and respond to your requests. It is a free app available for use on Android and iOS smartphones. Users can download the app from the Google Play Store or iTunes Store. Windows or other smart phone users can access it at https://311.austintexas.gov/.

Austin 3-1-1 Mobile App - New Look, New Feel

Helpful Links

Updating the Austin 3-1-1 Mobile App Guide

Guía de Actualización de la Aplicación Móvil del Austin 3-1-1