The Claims Division provides collection services for City departments for money due to the City for damages to property, returned checks and other delinquent accounts. Claims also provides account balance and payoff information to customers for civil judgments and judgment liens owed to the City of Austin.
Method of Payment
Forms of payment accepted by the Claims Division include check, cashier’s check, money order and cash. Sorry, no credit card payments accepted. For payment of returned checks, we are NOT able to accept payment by check. Payments may be made in person during our office hours or may be mailed to our mailing address.
Important Links:
- 811 (Call Before Your Dig)
- Chapter 18
- Utility Service Regulations
- Returned Check Fee Ordinance
- Travis County Web Access-Real Property Records
For answers to other questions, see FAQ's.