The Financial Advocacy Resources (FAR) team is charged with monitoring and enforcing the City of Austin Credit Access Business (CAB) Ordinance. Credit access businesses include lenders more commonly known as payday lenders and auto title lenders. The ordinance places restrictions on extensions of consumer credit by credit access businesses in addition to other restrictions to reduce predatory lending practices within city limits.
The FAR team conducts audits, enforces the ordinance with the City’s Law department, and investigates complaints by consumers. The FAR team also performs community outreach to educate consumers about the ordinance and assist CABs with ordinance compliance.