The Neighborhood Centers provide emergency rent, utility and food assistance to low- and moderate-income families in need.

All City of Austin Neighborhood Centers are currently closed to the public for regular services due to COVID-19. If you need rent, utility or food assistance, please see below for how to apply.

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Ways Neighborhood Centers can Help:

Rent & Utility Assistance

The Neighborhood Services Unit is accepting applications from Austin/Travis County residents for assistance with rent and utility payments resulting from financial hardship. 

Application Requirements
  • This assistance is for individuals or households who are experiencing a financial crisis.
  • Must be a resident of Austin/Travis County.
  • Must be a renter with your name on lease or contract.
  • Rent/Utility bill must be PAST DUE in order to receive assistance.
  • Household income must be at or below 200% FPIG. (See Table)
  • Must have proof of recent crisis or financial trouble causing you to need help with your bills.
    • Examples may include but are not limit to:
      • Losing a job or having fewer hours
      • Medical bills, sickness
      • A member leaving the household
      • New family or household members
      • Funeral expenses
Apply Here

To apply online, you will need to upload your supporting documents. Please review the Document Checklist to ensure you have the required documents.

Note: When uploading documents, please use JPEG or PDF file formats. Do not encrypt them or use special characters such as *&%$ etc. The name of the document should be simple, such as "income" or "ID card."

To apply by mail or for more information about rent and utility assistance, call (512) 972-5780

  • This application may take up to 30 minutes to complete. Please only submit one application.
  • You must complete and submit the application. You will not be able to save and return to it later.
  • We will be able to correct any mistakes during your telephone interview.
  • Application does not guarantee financial assistance.
  • You will be given a confirmation number after completing the application. Please keep this number for your records.
  • For technical assistance, call (512) 972-5780.

If you understand these guidelines and your documents are ready, click the link below.

ONLINE APPLICATIONS ARE CURRENTLY CLOSED FOR MAINTENANCE. PLEASE CALL 512-972-5780 FOR ASSISTANCE.

 

Food Assistance

If you need emergency food pantry assistance, call one of the centers below for curbside pick-up:

Five neighborhood centers are located in North, East, and South Austin.

Rosewood Zaragosa Neighborhood Center -- Central East Austin
2800 Webberville Road, Austin, TX 78702
512-972-6740

South Austin Neighborhood Center -- South Austin
2508 Durwood, Austin, TX  78704
512-972-6840

St. John Community Center -- Northeast Austin
7500 Blessing Avenue, Austin, TX  78752
512-972-5159

East Austin Neighborhood Center -- East Austin
211 Comal Street, Austin, TX 78702
512-972-6650

Montopolis Community Center -- Southeast Austin
1200 Montopolis Drive, Austin, TX 78741
512-972-6705

Blackland Neighborhood Center -- Central East Austin
2005 Salina, Austin, TX  78722
512-972-5790

Equal Opportunity: We do not discriminate on the basis of race, color, national origin, sex, age, income status, disability, sexual orientation, gender identity, or veteran status in any programs or activities.