The Neighborhood Centers provide emergency rent, utility and food assistance to low- and moderate-income families in need.

All City of Austin Neighborhood Centers are currently closed to the public for regular services due to COVID-19. If you need rent, utility or food assistance, please see below for how to apply.

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Ways Neighborhood Centers can Help:

    Rent & Utility Assistance

    The Neighborhood Services Unit is accepting applications from Austin/Travis County residents for assistance with rent and utility payments resulting from financial hardship. 

    Application Requirements
    • This assistance is for individuals or households who are experiencing a financial crisis.
    • Must be a resident of Austin/Travis County.
    • Must be a renter with your name on lease or contract.
    • Rent/Utility bill must be PAST DUE in order to receive assistance.
    • Household income must be at or below 200% FPIG. (See Table)
    • Must have proof of recent crisis or financial trouble causing you to need help with your bills.
      • Examples may include but are not limit to:
        • Losing a job or having fewer hours
        • Medical bills, sickness
        • A member leaving the household
        • New family or household members
        • Funeral expenses
    Apply Here

    To apply online, you will need to upload your supporting documents. Please review the Document Checklist to ensure you have the required documents.

    Note: When uploading documents, please use JPEG or PDF file formats. Do not encrypt them or use special characters such as *&%$ etc. The name of the document should be simple, such as "income" or "ID card."

    To apply by mail or for more information about rent and utility assistance, call (512) 972-5780

    • This application may take up to 30 minutes to complete. Please only submit one application.
    • You must complete and submit the application. You will not be able to save and return to it later.
    • We will be able to correct any mistakes during your telephone interview.
    • Application does not guarantee financial assistance.
    • You will be given a confirmation number after completing the application. Please keep this number for your records.
    • For technical assistance, call (512) 972-5780.

    Online applications are currently closed. Will re-open January 25, 2021.

     

    Food Assistance

    If you need emergency food pantry assistance, call one of the centers below for curbside pick-up:

    Five neighborhood centers are located in North, East, and South Austin.

    Rosewood Zaragosa Neighborhood Center -- Central East Austin
    2800 Webberville Road, Austin, TX 78702
    512-972-6740

    South Austin Neighborhood Center -- South Austin
    2508 Durwood, Austin, TX  78704
    512-972-6840

    St. John Community Center -- Northeast Austin
    7500 Blessing Avenue, Austin, TX  78752
    512-972-5159

    East Austin Neighborhood Center -- East Austin
    211 Comal Street, Austin, TX 78702
    512-972-6650

    Montopolis Community Center -- Southeast Austin
    1200 Montopolis Drive, Austin, TX 78741
    512-972-6746

    Blackland Neighborhood Center -- Central East Austin
    2005 Salina, Austin, TX  78722
    512-972-5790

    Equal Opportunity: We do not discriminate on the basis of race, color, national origin, sex, age, income status, disability, sexual orientation, gender identity, or veteran status in any programs or activities.