The Neighborhood Centers provide emergency rent, utility and food assistance to low-and moderate-income families in need.

 

Neighborhood Centers are open from 7:30 a.m. to 5 p.m. Monday through Thursday (Close for Lunch 12:00 p.m. to 12:30 p.m.) and from 8 a.m. to 12 p.m. on Friday. 

 

Ways Neighborhood Centers can Help:

Rent & Utility Assistance

At this time, we are not accepting applications for rent or utility assistance.   If you need financial assistance, please call 211 or visit ConnectATX.  We hope to begin accepting applications in January 2023.

Application Requirements
  • This assistance is for individuals or households who are experiencing a financial crisis.
  • Must be a resident of Austin/Travis County.
  • Must be a renter with your name on lease or contract.
  • Rent/Utility bill must be PAST DUE in order to receive assistance.
  • Household income must be at or below 200% FPIG. (See Table)
  • Must have proof of recent crisis or financial trouble causing you to need help with your bills.
    • Examples may include but are not limit to:
      • Losing a job or having fewer hours
      • Medical bills, sickness
      • A member leaving the household
      • New family or household members
      • Funeral expenses
Apply Here

To apply online, you will need to upload all required documents. Please review the Document Checklist to see what needs to be submitted.

Note: When uploading documents, please use JPEG or PDF file formats. Do not encrypt them or use special characters such as *&%$ etc. The name of the document should be simple, such as "income" or "ID card."

To apply by mail or for more information about rent and utility assistance, call (512) 972-5780

  • This application may take up to 30 minutes to complete. Please only submit one application.
  • You must complete and submit the application. You will not be able to save and return to it later.
  • Application does not guarantee financial assistance.
  • You will be given a confirmation number after completing the application. Please keep this number for your records.
  • For technical assistance, call (512) 972-5780.

WE ARE CURRENTLY NOT ACCEPTING APPLICATIONS. 

 

Additional Assistance

To find out about our other services including food and bus pass assistance, please contact the Neighborhood Center closest to you.

Six neighborhood centers are located in North, East, and South Austin.

Rosewood Zaragosa Neighborhood Center -- Central East Austin
2800 Webberville Road, Austin, TX 78702
512-972-6740

South Austin Neighborhood Center -- South Austin
2508 Durwood Street, Austin, TX  78704
512-972-6840

St. John Community Center -- Northeast Austin
7500 Blessing Avenue, Austin, TX  78752
512-972-5159

East Austin Neighborhood Center -- East Austin
211 Comal Street, Austin, TX 78702
512-972-6650

Montopolis Community Center -- Southeast Austin
1200 Montopolis Drive, Austin, TX 78741
512-972-6705

Blackland Neighborhood Center -- Central East Austin
2005 Salina Street, Austin, TX  78722
512-972-5790

 
NSU Services Flyer Eng

 

 

NSU Services Flyer Spa

 
 
 
 
 

 

 

 

 

Equal Opportunity: We do not discriminate on the basis of race, color, national origin, sex, age, income status, disability, sexual orientation, gender identity, or veteran status in any programs or activities.