Ways Neighborhood Centers can Help:
Rent & Utility Assistance
The Neighborhood Services Unit is accepting applications from Austin/Travis County residents for assistance with rent and utility payments resulting from financial hardship.
- Application Requirements
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- This assistance is for individuals or households who are experiencing a financial crisis.
- Must be a resident of Austin/Travis County.
- Must be a renter with your name on lease or contract.
- Rent/Utility bill must be PAST DUE in order to receive assistance.
- Household income must be at or below 200% FPIG. (See Table)
- Must have proof of recent crisis or financial trouble causing you to need help with your bills.
- Examples may include but are not limit to:
- Losing a job or having fewer hours
- Medical bills, sickness
- A member leaving the household
- New family or household members
- Funeral expenses
- Apply Here
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To apply online, you will need to upload all required documents. Please review the Document Checklist to see what needs to be submitted.
Note: When uploading documents, please use JPEG or PDF file formats. Do not encrypt them or use special characters such as *&%$ etc. The name of the document should be simple, such as "income" or "ID card."
To apply by mail or for more information about rent and utility assistance, call (512) 972-5780
- This application may take up to 30 minutes to complete. Please only submit one application.
- You must complete and submit the application. You will not be able to save and return to it later.
- Application does not guarantee financial assistance.
- You will be given a confirmation number after completing the application. Please keep this number for your records.
- For technical assistance, call (512) 972-5780.
WE ARE CURRENTLY NOT ACCEPTING ONLINE APPLICATIONS. PLEASE CALL 512-972-5780 FOR ASSISTANCE
Food Assistance
If you need emergency food pantry assistance, call one of the centers below for curbside pick-up:
Five neighborhood centers are located in North, East, and South Austin.
Rosewood Zaragosa Neighborhood Center -- Central East Austin
2800 Webberville Road, Austin, TX 78702
512-972-6740
South Austin Neighborhood Center -- South Austin
2508 Durwood, Austin, TX 78704
512-972-6840
St. John Community Center -- Northeast Austin
7500 Blessing Avenue, Austin, TX 78752
512-972-5159
East Austin Neighborhood Center -- East Austin
211 Comal Street, Austin, TX 78702
512-972-6650
Montopolis Community Center -- Southeast Austin
1200 Montopolis Drive, Austin, TX 78741
512-972-6705
Blackland Neighborhood Center -- Central East Austin
2005 Salina, Austin, TX 78722
512-972-5790
Equal Opportunity: We do not discriminate on the basis of race, color, national origin, sex, age, income status, disability, sexual orientation, gender identity, or veteran status in any programs or activities.