The Neighborhood Centers provide emergency rent, utility and food assistance to low- and moderate-income families in need.

All City of Austin Neighborhood Centers are currently closed to the public for regular services due to COVID-19. If you need rent, utility or food assistance, please see below for how to apply.

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Ways Neighborhood Centers can Help:

    Rent & Utility Assistance

    The Neighborhood Services Unit is accepting applications from Austin/Travis County residents for assistance with rent and utility payments resulting from financial hardship. 

    Application Requirements
    • This assistance is for individuals or households who are experiencing a financial crisis.
    • Must be a resident of Austin/Travis County.
    • Must be a renter with your name on lease or contract.
    • Rent/Utility bill must be PAST DUE in order to receive assistance.
    • Household income must be at or below 200% FPIG. (See Table)
    • Must have proof of recent crisis or financial trouble causing you to need help with your bills.
      • Examples may include but are not limit to:
        • Losing a job or having fewer hours
        • Medical bills, sickness
        • A member leaving the household
        • New family or household members
        • Funeral expenses
    Apply Here

    To apply online, you will need to upload your supporting documents. Please review the Document Checklist to ensure you have the required documents.

    Note: When uploading documents, please use JPEG or PDF file formats. Do not encrypt them or use special characters such as *&%$ etc. The name of the document should be simple, such as "income" or "ID card."

    To apply by mail or for more information about rent and utility assistance, call (512) 972-5780

    • This application may take up to 30 minutes to complete. Please only submit one application.
    • You must complete and submit the application. You will not be able to save and return to it later.
    • We will be able to correct any mistakes during your telephone interview.
    • Application does not guarantee financial assistance.
    • You will be given a confirmation number after completing the application. Please keep this number for your records.
    • For technical assistance, call (512) 972-5780.

    If you understand these guidelines and your documents are ready, click the link below.

    Click here to apply

     

    Food Assistance

    If you need emergency food pantry assistance, call one of the centers below for curbside pick-up:

    Five neighborhood centers are located in North, East, and South Austin.

    Rosewood Zaragosa Neighborhood Center -- Central East Austin
    2800 Webberville Road, Austin, TX 78702
    512-972-6740

    South Austin Neighborhood Center -- South Austin
    2508 Durwood, Austin, TX  78704
    512-972-6840

    St. John Community Center -- Northeast Austin
    7500 Blessing Avenue, Austin, TX  78752
    512-972-5159

    East Austin Neighborhood Center -- East Austin
    211 Comal Street, Austin, TX 78702
    512-972-6650

    Montopolis Community Center -- Southeast Austin
    1200 Montopolis Drive, Austin, TX 78741
    512-972-6746

    Blackland Neighborhood Center -- Central East Austin
    2005 Salina, Austin, TX  78722
    512-972-5790

    Equal Opportunity: We do not discriminate on the basis of race, color, national origin, sex, age, income status, disability, sexual orientation, gender identity, or veteran status in any programs or activities.