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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.
| ONLINE SERVICE | SERVICE | PHONE | CONTACT |
|---|---|---|---|
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City jobs, employment and careersSearch for positions at the City of Austin and apply online. |
3-1-1 |
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3-1-1 RequestVisit 311's website to submit a service request. |
3-1-1 |
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Accident Report FormIf you are a ground transportation company and need to file an accident report, please click here to print out the form and return to the parking division by fax at (512)974-1560 or by mail to 1111 Rio Grande Street... |
512-974-1563 |
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ADA Training to Staff on DisabilityDisability awareness training called ADAtude is provided in regular orientations for employees and other classes; i.e. employment, evacuation, and effective communication as requested. |
512-974-3256 |
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Adopt a PetIf you’re ready to add a new pet to your family, we have lots of great animals. Search the pet database, and then visit the shelter Monday through Sunday from 11:30 a.m. to 7 p.m. |
3-1-1 |
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AFD PatchIf you meet the security criteria, please send a copy of your Fire Department ID addressed to our Headquarters location. Only 1 patch per request please. |
512-974-0130 |
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Affordable HomesThe Austin Housing Finance Corporation is a leading force in the creation of reasonably priced housing in Austin. |
3-1-1 |
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Alarm PermitsThe City of Austin has adopted laws regulating the operation of alarm systems. The City of Austin requires an alarm permit for each residence or business that operates an alarm system in the City Limits of the City of Austin. The Austin Police Department enforces and administers the Alarm Permit... |
512-974-5730 |
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Alcoholic Beverage PermitsBusinesses which want to apply for a liquor license/beer permit from the Texas Alcoholic Beverage Commission are required to obtain the City Clerk's signature on the form. The signature is obtained after completing the permit process. |
512-974-2210 |
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Alternative SanctionsAlternative sanctions for the Community Court include community service and rehabilitation services. Contact 512-974-4879 for upcoming dates. |
512-974-4879 |
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Animal Bite ReportAll animal bites must be reported to Animal Protection. If medical attention has been received after a bite, download an Animal Bite Report and fax it to 512-... |
3-1-1 |
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Animal Rescue and Partner GroupsGroups are carefully screened, reviewed and monitored by the shelter. Apply to become an Austin Animal Center rescue partner. |
3-1-1 |
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Annexations by DecadeView the Annexations by Decade Map to see when different areas of the City were annexed. |
512-974-2022 |
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APD Booking Photo DatabaseThis service allows you to search for booking photos and includes booking photos from other Police agencies that utilize Travis County Central Booking. |
512-974-5750 |
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APD Booking Photo DatabaseThe APD Booking Photo Database allows you to search for booking photos and includes booking photos from other Police agencies that utilize Travis County Central Booking. |
512-974-5017 |
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Art Tour RegistrationCity of Austin Ordinance No. 20110922-087 establishes the requirements for residential tours and garages sales, as well as clarifies requirements for art production on residential properties. Under this ordinance, art tour organizers must provide the dates of their tour, as well as the... |
512-974-6318 |
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Artwork Donations & LoansThe City of Austin is committed to building a collection of high-quality public art for the enjoyment and enrichment of citizens and visitors. This policy outlines the process through which artwork proposals are reviewed and accepted or rejected by the City of Austin. Download the... |
512-974-7700 |
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Austin Health Screening ServicesYou can be tested for Hepatitis, Tuberculosis, Sexually Transmitted Diseases, or HIV/AIDS to find out if you need important... |
512-972-5000 |
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Austin Independent RadioAustin Independent Radio (AIR) is the first online radio source for the independent bands that make up the Austin music scene. AIR combines streaming radio from independent artists through the web, giving Austin's local musicians a new place to be discovered... |
3-1-1 |
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Austin Music FoundationAustin Music Foundation (AMF) strengthens and connects the Austin music community through education, outreach and unification programs. AMF will facilitate two Music Division programs: Leadership Music Austin and Music Business... |
512-323-0787 |
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