City Services

Visit 311's website to submit a service request.

If you are a ground transportation company and need to file an accident report, please click here to print out the form (PDF) and return to the parking division by fax at (512)974-1560 or by mail to 1111 Rio Grande Street, Austin Texas 78701.

View a list of active solicitations.

Disability awareness training called ADAtude is provided in regular orientations for employees and other classes; i.e. employment, evacuation, and effective communication as requested.

If you meet the security criteria (PDF), please send a copy of your Fire Department ID addressed to our Headquarters location. Only 1 patch per request please.

The Austin Fire Department is responsible for issuing several different kinds of permits. 

The City of Austin has adopted laws regulating the operation of alarm systems. The City of Austin requires an alarm permit for each residence or business that operates an alarm system in the Austin Police Department jurisdiction. The Alarm Permit Ordinance is administered by the City of Austin Development Services Department. 

Businesses which want to apply for a liquor license/beer permit from the Texas Alcoholic Beverage Commission are required to obtain the City Clerk's signature on the form. The signature is obtained after completing the permit process.

Alternative sanctions for the Community Court include community service and rehabilitation services. Contact 512-974-4879 for upcoming dates.

Purchase crash reports quickly and easily with LexisNexis® Police Reports. 

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The Police Observer (Ride-Along) Program is back and available to the public! 

See the APD Ride Along Policy - APD Policy 324.

To apply for a ride-along, please fill out one of the applications Printable or Electronic and follow these instructions for sending the form. When selecting your date to ride, please keep in mind that it takes 3-4 weeks to get a ride along scheduled. Riders may only ride ONCE per calendar quarter. 

The City of Austin is committed to building a collection of high-quality public art for the enjoyment and enrichment of citizens and visitors. This policy outlines the process through which artwork proposals are reviewed and accepted or rejected by the City of Austin. Download the City of Austin Artwork Donation & Loan Policy (PDF).

If you have an uncorrected code violation, you could receive a written citation for an administrative hearing. You must appear at the hearing and must do so on the date set in the administrative citation.

The Austin Center for Events is a collaborative assembly of agencies designed to streamline special event permitting on public and private property. ACE is anchored by teams from Transportation, Parks, Music, Police, Fire, EMS, Code, ARR, Development Services and partner agencies, and works closely with event organizers to guide them through the permitting process.