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City Services

The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.

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ONLINE SERVICE SERVICE PHONE CONTACT

3-1-1 Request

Visit 311's website to submit a service request.

3-1-1

Austin 3-1-1

Accident Report Form

If you are a ground transportation company and need to file an accident report, please click here to print out the form and return to the parking division by fax at (512)974-1560 or by mail to 1111 Rio Grande Street...

512-974-1563

Austin 3-1-1

ADA Training to Staff on Disability

Disability awareness training called ADAtude is provided in regular orientations for employees and other classes; i.e. employment, evacuation, and effective communication as requested.

512-974-3256

Human Resources

AFD Patch

If you meet the security criteria, please send a copy of your Fire Department ID addressed to our Headquarters location. Only 1 patch per request please.

512-974-0130

Fire

Affordable Homes

 The Austin Housing Finance Corporation is a leading force in the creation of reasonably priced housing in Austin.

3-1-1

Austin 3-1-1

Alarm Permits

The City of Austin has adopted laws regulating the operation of alarm systems. The City of Austin requires an alarm permit for each residence or business that operates an alarm system in the City Limits of the City of Austin. The Austin Police Department enforces and administers the Alarm Permit...

512-974-5730

Police

Alcoholic Beverage Permits

Businesses which want to apply for a liquor license/beer permit from the Texas Alcoholic Beverage Commission are required to obtain the City Clerk's signature on the form. The signature is obtained after completing the permit process.

512-974-2210

City Clerk

Alternative Sanctions

Alternative sanctions for the Community Court include community service and rehabilitation services. Contact 512-974-4879 for upcoming dates.

512-974-4879

Austin 3-1-1

APD Booking Photo Database

This service allows you to search for booking photos and includes booking photos from other Police agencies that utilize Travis County Central Booking.

512-974-5750

Austin 3-1-1

APD Booking Photo Database

The APD Booking Photo Database allows you to search for booking photos and includes booking photos from other Police agencies that utilize Travis County Central Booking.

512-974-5017

Police

Archived Comprehensive Annual Financial Reports

The Comprehensive Annual Financial Reports (CAFR) for the City of Austin are available. The archives are of prior CAFRs.


Please note: The electronic CAFR is identical to the printed version of the document. The CAFR has not been updated for developments subsequent to the date of the...

5129742600

Finance

Art Tour Registration

City of Austin Ordinance No. 20110922-087 establishes the requirements for residential tours and garages sales, as well as clarifies requirements for art production on residential properties.  Under this ordinance, art tour organizers must provide the dates of their tour, as well as the...

512-974-6318

Economic Growth

Artwork Donations & Loans

The City of Austin is committed to building a collection of high-quality public art for the enjoyment and enrichment of citizens and visitors. This policy outlines the process through which artwork proposals are reviewed and accepted or rejected by the City of Austin. Download the...

512-974-7700

Economic Growth

Austin Health Screening Services

You can be tested for Hepatitis, Tuberculosis, Sexually Transmitted Diseases, or HIV/AIDS to find out if you need important...

512-972-5000

Health

Austin Social Media

Find the most popular social networks for City departments, services and initiaitves in one spot.

3-1-1

Austin 3-1-1

Austin-Travis County Traffic Report

Provides information on active traffic-related incidents reported to Austin Police, Aviation Police and Travis County Sheriff. Information is updated every five minutes.

3-1-1

Austin 3-1-1

Bicycle Program

512-974-4800

Municipal Court

Bid Tabulations

You can search online for current bid tabulations.

512-974-2500

Finance

Bike Registration

Click here for information about registering your bicycle

3-1-1

Police

Birth or Death Certificates

There are three ways to request a birth or death certificate - online, in person or by mail. Request a certificate online, or view more information about requesting certificates in...

512-972-5000

Health