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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.
| ONLINE SERVICE | SERVICE | PHONE | CONTACT |
|---|---|---|---|
3-1-1 RequestVisit 311's website to submit a service request. |
3-1-1 |
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Accident Report FormIf you are a ground transportation company and need to file an accident report, please click here to print out the form (PDF) and return to the parking division by fax at (512)974-1560 or by mail to 1111 Rio Grande... |
512-974-1563 |
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ADA Training to Staff on DisabilityDisability awareness training called ADAtude is provided in regular orientations for employees and other classes; i.e. employment, evacuation, and effective communication as requested. |
512-974-3256 |
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Adopt a Pet |
3-1-1 |
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AFD PatchIf you meet the security criteria (PDF), please send a copy of your Fire Department ID addressed to our Headquarters location. Only 1 patch per request please. |
512-974-0130 |
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AFD PermitsFor those related to special events, please visit www.... |
3-1-1 |
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Alarm PermitsThe City of Austin has adopted laws regulating the operation of alarm systems. The City of Austin requires an alarm permit for each residence or business that operates an alarm system in the City Limits of the City of Austin. The Austin Police Department enforces and administers the Alarm Permit... |
512-974-5730 |
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Alcoholic Beverage PermitsBusinesses which want to apply for a liquor license/beer permit from the Texas Alcoholic Beverage Commission are required to obtain the City Clerk's signature on the form. The signature is obtained after completing the permit process. |
512-974-2210 |
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Alternative SanctionsAlternative sanctions for the Community Court include community service and rehabilitation services. Contact 512-974-4879 for upcoming dates. |
512-974-4879 |
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APD Booking Photo DatabaseThis service allows you to search for booking photos and includes booking photos from other Police agencies that utilize Travis County Central Booking. |
512-974-5750 |
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APD Booking Photo DatabaseThe APD Booking Photo Database allows you to search for booking photos and includes booking photos from other Police agencies that utilize Travis County Central Booking. |
512-974-5017 |
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APD Online Crash ReportsPurchase crash reports quickly and easily with LexisNexis® Police Reports. |
512-974-5499 |
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APD Provides Free Gun Locks |
512-974-5017 |
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Apply for cultural arts funding |
512-974-7700 |
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Apply for energy efficiency rebates |
512-482-5346 |
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Apply for the family business loan program |
512-974-7800 |
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Apply for youth program scholarshipsApply for youth program scholarships and financial aid with the Parks and Recreation Department. |
3-1-1 |
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Archived Comprehensive Annual Financial ReportsThe Comprehensive Annual Financial Reports (CAFR) for the City of Austin are available. The archives are of prior CAFRs. Please note: The electronic CAFR is identical to the printed version of the document. The CAFR has not been updated for developments subsequent to the date of the... |
5129742600 |
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Art Tour RegistrationCity of Austin Ordinance No. 20110922-087 establishes the requirements for residential tours and garages sales, as well as clarifies requirements for art production on residential properties. Under this ordinance, art tour organizers must provide the dates of their tour, as well as the... |
512-974-7700 |
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Artwork Donations & LoansThe City of Austin is committed to building a collection of high-quality public art for the enjoyment and enrichment of citizens and visitors. This policy outlines the process through which artwork proposals are reviewed and accepted or rejected by the City of Austin. Download the... |
512-974-7700 |
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