Complaints against employees of the Austin Police Department may be made by phone, by letter, or in person. In order to file a complaint you must first contact the Office of Police Monitor who will then assist you in filing your complaint to the Internal Affairs Division. The address and telephone number for making complaints is:
State law requires complaints involving police officers be sworn under oath and notarized. If you are unable to go to the Office of Police Monitor to formally file your complaint, a detective from the Internal Affairs Intake Office and a Compliance Specialist from the Office of Police Monitor can come to your location to take and notarize your complaint.