If you need assistance with a story, please check the list below for departmental media contact emails, phone numbers and, if available, link to a departmental media web resource.

City of Austin Communications and Public Information Office Media Line (512) 974-2220

City of Austin Media Relations Email: Media@AustinTexas.gov

Click HERE to download the full list of City of Austin media relations contacts

The main contacts are listed below:

3-1-1 Information Center (512) 972-9868 Patty Mendoza

Animal Services (512) 978-0675 Jennifer Olohan

Austin Energy (512) 505-3576 Jennifer Herber

Austin Water (512) 974-2461 Geneva Guerrero

Aviation (Austin-Bergstrom International Airport) (512) 530-7545 Derick Hackett

Code (512) 974-3621 Candice Wade Cooper

Convention Center (512) 404-4020 Terri McBride

Corridor Program Office (512) 974-7899 Mandy McClendon

Development Services (512) 974-6448 Sylvia Arzola

Economic Development (512) 974-7870 Melissa Alvarado

Emergency Medical Services (Austin-Travis County) (512) 972-7272 Michael Benavides

Fire Department (512) 974-0151 Michelle Tanzola

Homeland Security and Emergency Management (512) 974-0470 Bryce Bencivengo

Human Resources (512) 974-2860 Deborah Jennings

Neighborhood Housing and Community Development (512) 974-3172 Jeffery Patterson

Parks and Recreation (512) 974-2464 John Nixon

Planning and Zoning (512) 974-2743 Jorge Ortega

Police Department (512) 974-5017 Anna Sabana

Public Health (512) 972-6115 Jen Samp

Public Library (512) 974-9687 Rachel Nguyen

Public Works (512) 974-7139 Kyle Carvell

Resource Recovery (512) 974-1800 

Small & Minority Business Resources (512) 974-7677 Blender Hill

Sustainability (512) 974-2662 Amy Petri

Telecommunications and Regulatory Affairs (512) 974-3012 Colleen Billiot

Transportation (512) 974-6584 Marissa Monroy

Watershed Protection (512) 974-3538 Lynne Lightsey