Report maintenance concerns, erosion, flooding or problems that may cause flooding in creeks, culverts or storm drains.

Report drainage issues

Watershed Protection maintains Austin’s drainage system which includes our creeks, pipes, inlets, and other drainage infrastructure. 

What to Report

Help us by reporting problems or concerns, including:

  • Debris at culverts or bridges that might block the flow of water
  • Clogged inlets
  • Vegetation blocking drainage infrastructure
  • Stormwater ponds that don't drain
  • Flooding
  • Erosion
  • Other drainage issues
What to Expect

We will send a field investigator out to assess the problem and create a work order if appropriate. Some problems have an easy fix while others may require a large Capital Improvement Project to address the issue. Depending on the nature of the problem, current call volume and workloads, we may respond immediately or it may take up to 10 days. 

Make Your Report

There are three options:

  1. Call 3-1-1 or 512-974-2000
  2. Report it online 
  3. Use the 3-1-1 App

Download the 3-1-1 App