Shared Mobility Regulations and License Application

Shared Mobility Regulations

Per Austin City Code 14-9, shared mobility providers must hold a license to operate in Austin and comply with regulations for continued service. Austin Transportation filed the following final administrative rules for shared small vehicle mobility systems with the City Clerk on Aug. 8, 2025.

Get familiar with regulations for operating shared mobility services:

Read the Director Rules

License Application Process

• Each license term is six months, and terms for shared mobility begin on June 1 and December 1 every year.
• The application deadline is the first Friday in May for the June 1 license period and the first Friday in November for the December 1 license period.
• Applicants must submit all necessary license application documents at least six weeks before the license start date.
  1. Fill out the Online License Application and provide the required items listed.
  2. Sign the License Terms and Conditions (PDF)
  3. Obtain a Performance (Surety) Bond (PDF) and provide the original with wet signatures as well as a scanned copy.

For initial licenses, a provider may have a maximum fleet size of 500 devices and may operate in the downtown area. Upon license renewal, a provider may request an expanded fleet size and operating area.

Submit an Application

Program Background and Development

Memoranda to the City Council provide additional information on program and policy development.

• Dockless Scooter Operations Memo – April 6, 2018, Memo (PDF)
• Dockless Mobility Systems Update – April 16, 2018, Memo (PDF)
• Update on Rulemaking Process for Dockless Mobility Program - July 31, 2018, Memo (PDF)
• Dockless Mobility Rules Update – Nov. 9, 2018, Memo (PDF)
• Shared Mobility Program Update – Sept. 18, 2019, Memo (PDF)
• Shared Mobility Program Update – Dec. 10, 2019, Memo (PDF)
• Litter and Micromobility Devices – March 3, 2020, Memo (PDF)
• Trash in Creeks: Program Inventory, Analysis and Outcomes – June 19, 2020 (PDF)

Contact Us

Office visits are by appointment only. You may schedule an appointment or email your application documents to SharedMobility@austintexas.gov.

Some original copies will need to be sent to:
1501 Toomey Rd
Austin, TX 78704