Thank you for assisting me in my time of need

Feb 18, 2016 - 9:21 am

On Friday, January 29, 2016, police were summoned to my duplex on Tyson Cove to standby for a meeting requested by my renter who had received a notice to vacate the previous day. I had just had major surgery and I was in no condition to handle a hot-headed and angry renter.

We had to wait for a short while for the renter to show, and Officer Corpus made use of the time to speak with me about what his role is as standby, and he answered a multitude of    questions.

Once the renter showed, he was emotionally charged and bullying as expected, even with the officers there. I allowed the renter to get his complaints out of his system, and once he said he had nothing further to say, I left and went inside my home on the opposite side of the duplex.  
The renter was so emotionally charged that I could hear him continue with Officer Corpus as I walked away, and Officer Corpus remained neutral and professional, just as he had throughout.  A short while later, Officer Corpus knocked on my door, and not only had he diffused the situation, he had obtained the keys from the renter and presented them to me, ending the need for further contact.  
I am grateful that I rarely need the assistance of Austin Police, but the few times I have, I have been pleased by the skill and professionalism shown by the officers. I hold the force to a    high standard, and the extent of Officer Corpus’ efforts to assist me in my vulnerable state, and the extra effort taken to fully resolve the situation then and there, all were above the call of duty and deserving of special recognition. 
Chief Acevedo:  Thank you for the service you provide to the fortunate law-abiding citizens of Austin, and thank you for the abundant training and support you provide to officers. It shows in their daily service to citizens.
Officer Corpus:  Thank you for assisting me in my time of need. You are a shining example of why Austin is 'awesome', and why I delight in calling Austin my home.  My hat is off to you!
Warm Regards,