Austin Budget and Organizational Excellence

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Community Survey

The Austin Community Survey, conducted every two years with the ETC Institute, helps the City understand Austinite satisfaction with services and identify community priorities. Use the dashboard to explore Austin Community Survey results from 2015 to today, including feedback on City services, quality of life, and community demographics. Interactive features allow you to see how perspectives and priorities have changed over time.  An archive of full reports and additional materials from each survey year since 2015 is also available on this page.

Community Survey Dashboard

Methodology

  • In 2025, a total of 2,080 households completed the survey; a minimum of 200 surveys were completed in each of the City’s ten council districts.
     
  • Surveys are historically collected in the summer or fall.  2025 results were collected late fall-early Winter.
     
  • A seven-page survey was mailed to a stratified random sample of households in the city. Each survey packet contained a cover letter, a copy of the survey, and a postage-paid return envelope. Residents who received the survey packet were given the option of returning the survey by mail or completing it on-line.
     
  • A third party provider, ETC Institute, manages the survey on behalf of the City of Austin.
     
  • The data referenced in the 2025 Community Survey Findings Report reflects the results gathered from our most recent biannual survey.
     

    2025 Community Survey Findings Report (PDF, 3.55MB) 


Past survey reports 

Here you'll find an archive of survey-related reports and presentations dating back to 2015.

2023

2023 Report (PDF, 23MB)

2021

2021 Report (PDF, 6.1MB)

2019

2019 Presentation (PDF, 3MB)

2019 Report (PDF, 3.3MB)

2019 Appendices (PDF, 43.3MB)

2018

2018 City Council Presentation (PDF, 1.6MB)

2018 Report (PDF, 2.7MB)

2018 Appendices (PDF, 17.1MB)

2017

2017 City Council Presentation (PDF, 1.7MB)

2017 Report (PDF, 11.5MB)

2017 Appendices (PDF, 7.6MB)

2016

2016 City Council Presentation (PDF, 2MB)

2016 Report (PDF, 17MB)

2016 Appendices (PDF, 2MB)

2015

2015 City Council Presentation (PDF, 1.2MB)

2015 Report (PDF, 14.7MB)

2015 Appendices (PDF, 6.9MB)