If you are a ground transportation company and need to file an accident report, please click here to print out the form (PDF) and return to the parking division by fax at (512)974-1560 or by mail to 1111 Rio Grande Street, Austin Texas 78701.

Want to apply to obtain a Charter Bus Service Permit for all vehicles with a passenger capacity of 16 or more? Complete and submit a Charter Bus Service Permit Application.

Need a new, renewal or amended chauffeur's permit? Complete and submit a Chauffeur Permit Application (pdf).

Do you have a complaint about a vehicle for hire? File a complaint online, or download and submit the Ground Transportation Complaint Form.

Want to apply to obtain an operating authority for a limousine, charter, shuttle, airport shuttle, pedicab or horse-drawn carriage company? Complete and submit a Ground Transportation Ordinance Application.

Do you need to add new vehicles or replace existing vehicles to your ground transportation operating authority? Complete the Report of New/Replacement Equipment Form to report your equipment.

To add temporary, additional vehicles to an already existing/permitted charter bus fleet to operate during a special event in Austin, you will need one of these permits. The City Code limits the additional vehicles to 100% of the already exiting/permitted fleet. Click here to download the application

Need to apply for taxicab business franchising? View criteria needed for taxicab franchising and submit a Taxicab Franchising Application.

Complete and submit a Temporary Supplemental Vehicle Permit Application to report a temporary supplemental vehicle.

The State of Texas allows municipalities to regulate booting, as long as local regulations meet certain minimum requirements. Complete an application for vehicle immobilization service.

Find additional information at these links: