If you are a ground transportation company and need to file an accident report, please click here to print out the form (PDF) and return to the parking division by fax at (512)974-1560 or by mail to 1111 Rio Grande Street, Austin Texas 78701.
Want to apply to obtain a Charter Bus Service Permit for all vehicles with a passenger capacity of 16 or more? Complete and submit a Charter Bus Service Permit Application.
Need a new, renewal or amended chauffeur's permit? Complete and submit a Chauffeur Permit Application (pdf).
Want to apply to obtain an operating authority for a limousine, charter, shuttle, airport shuttle, pedicab or horse-drawn carriage company? Complete and submit a Ground Transportation Ordinance Application.
View a list of permitted ground transportation service providers in Austin.
Do you need to add new vehicles or replace existing vehicles to your ground transportation operating authority? Complete the Report of New/Replacement Equipment Form to report your equipment.
To add temporary, additional vehicles to an already existing/permitted charter bus fleet to operate during a special event in Austin, you will need one of these permits. The City Code limits the additional vehicles to 100% of the already exiting/permitted fleet. Click here to download the application.
Complete and submit a Temporary Supplemental Vehicle Permit Application to report a temporary supplemental vehicle.