This resource page includes services to help non-profit organizations that are recovering from economic hardships due to the COVID-19 pandemic. Select the drop-down menus below to find resources related to funding, employee assistance, legal aid, consulting help, and more. ​

Contact the City of Austin if you have questions about this list or would like to recommend additional resources for inclusion. ​

 

Latest City of Austin Relief Efforts: 

Grants and Funding

 

Austin Arts and Culture Non-Profit Relief Grant

The Austin Arts & Culture Non-Profit Relief Grant provides one-time unrestricted $20,000 grants to local arts and culture non-profit organizations facing hardships due to the economic impacts of the COVID-19 pandemic. 

 

City of Austin Economic Development Department: Small Business Resource Directory

The City of Austin Economic Development Department maintains list of local, state, federal and community resources for small businesses, sole proprietors and non-profits impacted by the COVID-19 pandemic. Visit the Small Business Resource Directory and filter by “Disaster Relief” to find immediate support for your business or non-profit organization. 

 

Economic Injury Disaster Loans and Advance Program (Reopened)

The U.S. Small Business Administration (SBA) reopened the Economic Injury Disaster Loan (EIDL) and EIDL Advance program portal. SBA’s EIDL program offers long-term, low interest assistance for a small business or non-profits. Additionally, the EIDL Advance will provide up to $10,000 ($1,000 per employee) of emergency economic relief to businesses that are currently experiencing temporary difficulties, and these emergency grants do not have to be repaid.

Employee Assistance

 

Workforce Solutions Capital Area

Workforce Solutions Capital Area offers multiple services to non-profits impacted by the COVID-19 pandemic. The suite of services includes:  

  • Help finding talent
  • Outplacement assistance 
  • Layoff aversion strategies and funding
  • Information on filing mass unemployment claims
  • Employment training assistance and funding

Email rapidresponse@wfscapitalarea.com to be contacted by the Workforce Solutions Capital Area staff.

Non-Profit Coaching and Classes

 

City of Austin Economic Development Department Small Business Division

The City of Austin Economic Development Department's Small Business Division provides business training, educational events, and coaching to empower entrepreneurs and small business owners. The Small Business Division's mission is to foster job creation and support the growth of new and existing businesses by providing capacity-building information, tools, and resources. 

Small Business Preparedness is a resource site to aid and assist businesses in creating a plan for disaster recovery as well as finding help after economic and natural disasters.

 

Workforce Solutions Capital Area

Workforce Solutions Capital Area offers multiple services to non-profits impacted by the COVID-19 pandemic. The suite of services includes:

  • Help finding talent
  • Outplacement assistance
  • Layoff aversion strategies and funding
  • Information on filing mass unemployment claims
  • Employment training assistance and funding
  • Employer roundtable meetings for workforce development planning

Email rapidresponse@wfscapitalarea.com to be contacted by the Workforce Solutions Capital Area staff.

Health Recommendations for Businesses

 

Orders and Emergency Rules 

The Health Authority Rules released on May 18, following updated CDC guidance, have been transitioned into recommendations (see Health Authority Rules Withdrawal Notice). 

 

City of Austin and Travis County Orders 

Permit Applications
  • City departments have moved staff to telework conditions and are operating on reduced staff within facilities. Environmental Health Services Division (EHSD) has closed its lobby to walk-in customers and will accept permit applications only by mail or email. 
  • For permits, follow instructions on the Development Services Department website. 
  • For permits from Austin Center for Events follow the normal permit process. Applicants must also complete and submit a COVID-19 Health and Safety Plan with their permit application. Forms, applications and event-related order detail can be found on the ACE webpage.
Tax Assistance

 

Texas Society of Certified Public Accountants

Texas Society of Certified Public Accountants can help business owners find a certified public accountant to assist with planning and reaching financial goals. TXCPA also has resources to explain how federal resources explaining federal laws and changes to the Internal Revenue Services’ deadlines and processes.

Legal Assistance

 

Pro-Bono Legal Aid

Texas C-Bar provides pro bono business law resources to nonprofits and microentrepreneurs. C-Bar provides pro bono referrals and direct services to nonprofits and microentrepreneurs for non-litigation legal matters; offers legal workshops, online resources, and publications on important legal issues affecting nonprofits and microentrepreneurs; and collaborates with strategic partners to address systemic legal barriers to community development in low-income communities. 

 

Lawyer Referral Service of Central Texas

Lawyer Referral Service of Central Texas The Lawyer Referral Service of Central Texas, Inc. is a nonprofit service that can help business owners find Austin area attorneys. TXCPA also has resources explaining the tax implications of COVID-19 federal laws and changes to the Internal Revenue Services’ deadlines and processes.

 

Texas Accountants and Lawyers for the Arts

Texas Accountants and Lawyers for the Arts provides Texas artists and arts organizations with legal and accounting assistance to enable them to maximize their potential, shape our cultural landscape, and contribute to the creative economy.

Eviction Protections

 

City of Austin Eviction Protections

Beginning June 1, landlords intending to issue a Notice to Vacate to tenants with 5 months or more of owed rent can register with the City of Austin’s RENT Program. In accordance with Mayoral Order No. 20210527-030 (PDF), landlords are no longer prohibited from issuing a Notice to Vacate if their tenant has unpaid rent and has exhausted all available rental assistance remedies. Austinites in need of rental assistance can still apply to the Relief of Emergency Needs for Tenants (RENT) Assistance Program. 

 

Travis County Eviction Protections

Read the latest Travis County Eviction Orders. This order extends the prohibition of eviction proceedings to August 1, 2021, unless terminated or modified by a subsequent order. The orders have been modified to address the backlog of unpaid rent some Austin landlords may have. 

Travis County has numerous online resources for tenants facing eviction, as do the county’s Justice of the Peace Precinct Offices. The Travis County Sheriff’s Office provides a concise brochure for Evictions and Lease Terminations. A more extensive description of tenant rights in Travis County can be found through the Travis County Law Library and Self-Help Center. While not a substitute for consulting an attorney, the site provides easy-to-understand kits for appealing an eviction, filing appeal bonds, and the record expungement process. 

 

Federal Eviction Protections

Temporary Halt in Residential Evictions to Prevent the Further Spread of COVID-19 order from the U.S. Centers for Disease Control (CDC) and Prevention protects certain renters from eviction for nonpayment of rent. Under the Biden Administration, the CDC has extended the federal moratorium through June 30, 2021. 

The CDC eviction moratorium applies to all renters who attest to meeting income and other eligibility criteria set out in the order, which includes having made all efforts to obtain government assistance for rent and being at risk of homelessness or overcrowded housing conditions upon eviction. 

More information on the moratorium can be found in fact sheets prepared by the National Low Income Housing Coalition and National Housing Law Project. 

Utility Services

 

Electricity and Water

The City of Austin has taken steps to ensure customers have uninterrupted access to utility services. Immediate assistance is available to all our customers. Austin Energy, which manages customer care and billing for all City of Austin utilities, also offers several programs that help customers stay on track with their utility bills: 

  • Deferred payment plan: This will ensure the customer receives uninterrupted utility services as they work with utility representatives to develop a long-term plan that meets their financial needs. 
  • Customer Assistance Programs: Limited income customers and medically vulnerable customers may receive assistance for immediate and lasting utility bill relief for customers. 

Commercial customers can contact the Customer Care Contact Center at 512-494-9400 with any questions.

 

Natural Gas

The following companies offer financial assistance programs for eligible customers affected by the Coronavirus pandemic.