This resource page includes services to help non-profit organizations that are recovering from economic hardships due to the COVID-19 pandemic. Select the drop-down menus below to find resources related to funding, employee assistance, legal aid, consulting help, and more. ​

Contact the City of Austin if you have questions about this list or would like to recommend additional resources for inclusion. ​

Grants and Funding

 

Business and Community Lenders of Texas: Travis County TCTX Serve Grant Program

The Travis County’s TCTX Serve Nonprofit Grant Program will provide funding from the Coronavirus Relief Fund (CRF) through the CARES Act via the U.S. Treasury to support non-profit social service agencies. Non-Profits headquartered in Travis County may be eligible to obtain grant funds up $50,000 of emergency relief. 

 

City of Austin Economic Development Department: Small Business Resource Directory

The City of Austin Economic Development Department maintains list of local, state, federal and community resources for small businesses, sole proprietors and non-profits impacted by the COVID-19 pandemic. Visit the Small Business Resource Directory and filter by “Disaster Relief” to find immediate support for your business or non-profit organization. 

 

Economic Injury Disaster Loans and Advance Program (Reopened)

The U.S. Small Business Administration (SBA) reopened the Economic Injury Disaster Loan (EIDL) and EIDL Advance program portal. SBA’s EIDL program offers long-term, low interest assistance for a small business or non-profits. Additionally, the EIDL Advance will provide up to $10,000 ($1,000 per employee) of emergency economic relief to businesses that are currently experiencing temporary difficulties, and these emergency grants do not have to be repaid.

 

All Together ATX Fund

The All Together ATX Fund will provide flexible resources to nonprofit organizations working with communities who are disproportionately impacted by COVID-19 and the economic consequences of the outbreak. This fund is managed by the Austin Community Foundation and United Way for Greater Austin.

 

St. David's Foundation COVID-19 Recovery Fund

St. David’s Foundation has launched a $10 million COVID-19 Recovery Fund to support nonprofits during this challenging and uncertain time. The fund will provide grants supporting both immediate and intermediate needs of nonprofits working on the front lines to provide emergency assistance to those impacted by COVID-19 in some of Central Texas’ most vulnerable communities.

 

Relief in a State of Emergency (RISE) Fund

The Austin City Council established this $15 million fund to offer immediate support services and direct financial assistance to residents impacted by the COVID-19 pandemic. The City of Austin seeks to partner with existing non-profit organizations who have a demonstrated history of success in reaching vulnerable community members. The City anticipates awarding multiple agreements with a minimum request of $250,000 and maximum request up to $2,000,000. Smaller amounts may be considered for smaller non-profit organizations with deep community connection. 

 

Employee Assistance

 

COVID-19 High-Risk Worker Hotline

Are you a front line staff member who needs help due to COVID-19? The Austin Voices call center can help (in any language) provide referral services related to legal case management, assistance applying for unemployment, and one-time financial assistance. Hotline Phone Number: 512-493-4288, open Monday - Friday from 8:00 a.m. – 8:00 p.m.

 

Workforce Solutions Capital Area

Workforce Solutions Capital Area offers multiple services to non-profits impacted by the COVID-19 pandemic. The suite of services includes:  

  • Help finding talent
  • Outplacement assistance 
  • Layoff aversion strategies and funding
  • Information on filing mass unemployment claims
  • Employment training assistance and funding

Email rapidresponse@wfscapitalarea.com to be contacted by the Workforce Solutions Capital Area staff.

Non-Profit Coaching and Classes

 

City of Austin Economic Development Department Small Business Program

The City of Austin Economic Development Department's Small Business Program (SBP) provides business training, educational events, and coaching to empower entrepreneurs and small business owners. SBP's mission is to foster job creation and support the growth of new and existing businesses by providing capacity building information, tools, and resources. 

 

Emergency Preparedness

Get Back in Business is a resource site to aid and assist businesses in creating a plan for disaster recovery as well as finding help after economic and natural disasters. This site is by no means comprehensive; however, the information contained may meet the immediate needs of your business during your time of preparation and recovery. 

 

Workforce Solutions Capital Area

Workforce Solutions Capital Area offers multiple services to non-profits impacted by the COVID-19 pandemic. The suite of services includes:

  • Help finding talent
  • Outplacement assistance
  • Layoff aversion strategies and funding
  • Information on filing mass unemployment claims
  • Employment training assistance and funding
  • Employer roundtable meetings for workforce development planning

Email rapidresponse@wfscapitalarea.com to be contacted by the Workforce Solutions Capital Area staff.

Tax Assistance

 

Texas Society of Certified Public Accountants

Texas Society of Certified Public Accountants can help business owners find a certified public accountant to assist with planning and reaching financial goals. TXCPA also has resources to explain how federal resources explaining federal laws and changes to the Internal Revenue Services’ deadlines and processes.  

Legal Assistance

 

Pro-Bono Legal Aid

Texas C-Bar provides pro bono business law resources to nonprofits and microentrepreneurs. C-Bar provides pro bono referrals and direct services to nonprofits and microentrepreneurs for non-litigation legal matters; offers legal workshops, online resources, and publications on important legal issues affecting nonprofits and microentrepreneurs; and collaborates with strategic partners to address systemic legal barriers to community development in low-income communities. 

 

Lawyer Referral Service of Central Texas

Lawyer Referral Service of Central Texas The Lawyer Referral Service of Central Texas, Inc. is a nonprofit service that can help business owners find Austin area attorneys. TXCPA also has resources explaining the tax implications of COVID-19 federal laws and changes to the Internal Revenue Services’ deadlines and processes.

 

Texas Accountants and Lawyers for the Arts

Texas Accountants and Lawyers for the Arts provides Texas artists and arts organizations with legal and accounting assistance to enable them to maximize their potential, shape our cultural landscape, and contribute to the creative economy.

Eviction Protections

 

City of Austin Eviction Protections

Mayor’s Order No. 20200930-20: Until December 31, 2020, landlords may not issue a “Notice to Vacate” to their tenants (with certain exceptions); remove a tenant’s property; intentionally prevent a tenant from entering the leased premises; and/or seize a tenant's nonexempt property subject to a lien created under Texas Property Code Section 54.041. The Order applies to commercial and residential leases. The Order defines commercial tenants as a tenant who operates a childcare business, live-music venue, arts venue, or restaurant/bar.

 

Travis County Eviction Protections

The Travis County Justices of the Peace announced all evictions (commercial and residential) are rescheduled until December 31, 2020.

 

Federal Eviction Protections

The Coronavirus Aid, Relief, and Economic Security (CARES) Act restricts lessors of covered properties from filing new eviction actions for non-payment of rent, and also prohibits charging fees, penalties, or other charges to the tenant related to such nonpayment of rent.

The CARES Act also provides that a lessor of a covered property may not evict a tenant after the moratorium expires except on 30 days’ notice—which may not be given until after the moratorium period.

“Covered properties” include properties that (a) participate in a “covered housing program” as defined by the Violence Against Women Act (VAWA) (as amended through the 2013 reauthorization); (b) participates in the “rural housing voucher  program under section 542 of the Housing Act of 1949”; (c) has a federally backed mortgage loan; or (d) has a federally backed multifamily mortgage loan.

Utility Services

 

Electricity and Water

The City of Austin has taken steps to ensure customers have uninterrupted access to utility services. Immediate assistance is available to all our customers. Austin Energy, which manages customer care and billing for all City of Austin utilities, also offers several programs that help customers stay on track with their utility bills: 

  • Deferred payment plan: This will ensure the customer receives uninterrupted utility services as they work with utility representatives to develop a long-term plan that meets their financial needs. 
  • Customer Assistance Programs: Limited income customers and medically vulnerable customers may receive assistance for immediate and lasting utility bill relief for customers. 

Commercial customers can contact the Customer Care Contact Center at 512-494-9400 with any questions.

 

Natural Gas

The following companies have temporarily suspended natural gas service disconnections due to non-payment for Coronavirus situation: