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Austin's Economic Recovery

The City of Austin is committed to restoring our local economy in a manner that is safe, equitable, and prosperous for all. By working together, we will overcome this challenge. 

Visit the City of Austin's COVID-19 website for more information about COVID-19 in Austin. Event organizers and venues can find the latest updates for COVID-19 impacts through the Austin Center for Events with Special Event Updates: COVID-19 guidelines. 

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Helping You Recover

Small Businesses and Sole Proprietors

Musicians and Artists

Housing Assistance

Non-Profit Organizations

Employment Assistance

Community Resources

Maintaining a Safe Environment  

Austin-Travis County is currently in Stage 4 of the COVID-19 Risk-Based Guidelines. The Risk-Based Guidelines for Austin-Travis County are not changes to local rules or regulations for businesses; they are guidelines and recommendations for individual actions and behaviors based on levels of risk of exposure in the community. 

Local employers play a significant role in helping to stop the spread of COVID-19. That’s why the City of Austin prepared safety recommendations for local businesses and organizations that prioritize the well-being of employees and customers. Businesses requiring masking can download a flyer (Face Covering English Flyer PDF, 108 KB, and Face Covering Spanish Flyer PDF, 151 KB) to post in a clearly visible location. 

Community organizations and local businesses can register to co-host a mobile vaccine event. Complete the Austin Public Health Mobile Vaccination Request Form to request a pop-up COVID-19 vaccination clinic at your business location.  

Protecting Your Employees

 

Key Recommendations

  • To ensure adequate distancing between staff in communal areas, consider limiting in-store and on-site capacity and reduce capacity in enclosed spaces like elevators. 
  • Encourage all employees to become fully vaccinated and grant paid time off for employees to become vaccinated.  
  • Encourage all employees to wear face masks and provide personal protective equipment (PPE) to employees.   
  • Instruct employees with COVID-19 symptoms or who have contacted someone with COVID-19 symptoms to notify their supervisor and stay home.
  • Frequently disinfect and clean throughout the day, especially high touch areas like door handles, registers, checkout lanes, public restrooms, and employee break rooms. 

Additional Recommendations

  • Provide hand sanitizer for employees.   
  • Educate and train workers on your COVID-19 policies and procedures using accessible formats and in a language they understand. 
  • Improve ventilation systems to reduce the concentration of viral particles in indoor air.  
  • Establish an anonymous process for workers to voice concerns about COVID-19-related hazards.  
  • Communicate to any contractors, delivery services, or other business-related guests about changes that have been made to help control the spread of COVID-19 to ensure they have the information and capability to comply with policies. 
  • Allow flexible worksites (e.g., remote working) and flexible work hours (e.g., staggered shifts) to reduce the number of employees in the workplace at the same time.  
  • Move the electronic payment terminal/credit card reader farther away from cashiers, and allow contactless payment methods or online purchasing. 
  • Shift primary stocking activities to off-peak or after hours, when possible, to reduce contact with customers.
  • Encourage individual water bottles on construction sites instead of shared water stations and disinfect shared tools between uses.
  • Encourage all workers to wash their hands for at least twenty seconds before they begin working, after they remove gloves, before and after the use of high-touch items, and before and after all meal or restroom breaks. 
Protecting Your Customers and Our Community

 

Key Recommendations

  • Encourage all customers to wear face masks and post clearly visible signage (Face Covering English Flyer PDF, 108 KB, and Face Covering Spanish Flyer PDF, 151 KB) for your businesses’ mask policy. 
  • To ensure adequate distancing between customers, consider limiting in-store and on-site capacity and reduce capacity in enclosed spaces like elevators. 
  • Provide touchless hand sanitizer stations and no-touch trash cans for customers.  
  • Frequently disinfect and clean throughout the day, especially high touch areas like door handles, registers, checkout lanes, and public restrooms, dressing rooms.
  • Provide drive-through services, click-and-collect online shopping, shop-by-phone, curbside pickup, and delivery options where feasible. 

Additional Recommendations

  • Remind guests about social distancing by using signs, floor stickers, and audio messages in multiple languages.  
  • Station an employee at public entrances to clean and disinfect public areas and items (e.g., carts, baskets) between each use. 
  • Establish an anonymous process for customers to voice concerns about COVID-19-related hazards.  
  • Move the electronic payment terminal/credit card reader farther away from cashiers.  
  • Maintain at least three feet of space between tables, benches, and other seated areas unless they are separated by a solid barrier.  
  • Limit the number of customers who gather, stand, or sit together. 
Seven Tips to Prepare for Changing Conditions
  • Be prepared to change business practices in order to maintain critical operations.  
  • Identify alternative suppliers for critical goods and services.  
  • Share best practices with other employees in your community.  
  • Prioritize job functions to ensure continuous operations.  
  • Formalize best practices based on lessons learned since the onset of the COVID-19 pandemic.  
  • Ensure redundancy among your employees/workforce in case absenteeism spikes.  
  • Deliver services remotely (e.g., web, phone, video).  
Reporting COVID-19 Infections and Deaths

Under mandatory federal Occupational Safety and Health Administration (OSHA) rules in 29 CFR 1904, employers are responsible for recording work-related cases of COVID-19 illness on OSHA's Form 300 logs if the case is a confirmed case of COVID-19, the case is work-related, and the case involves one or more relevant recording criteria (e.g., medical treatment, days away from work). Visit OSHA’s website for more information.