This resource page includes services to help small businesses and sole proprietors that are recovering from economic hardships due to the COVID-19 pandemic. Select the drop-down menus below to find resources related to funding, employee assistance, legal aid, consulting help, and more.​

Contact the City of Austin if you have questions about this list or would like to recommend additional resources for inclusion.

Grants and Funding

 

City of Austin Economic Development Department: Small Business Resource Directory

The City of Austin Economic Development Department maintains list of local, state, federal and community resources for small businesses, sole proprietors and non-profits impacted by the COVID-19 pandemic. Visit the Small Business Resource Directory and filter by “Disaster Relief” to find immediate support for your business or non-profit organization.

 

Economic Injury Disaster Loans and Advance Program (Reopened)

The U.S. Small Business Administration (SBA) reopened the Economic Injury Disaster Loan (EIDL) and EIDL Advance program portal. SBA’s EIDL program offers long-term, low interest assistance for a small business or non-profits. Additionally, the EIDL Advance will provide up to $10,000 ($1,000 per employee) of emergency economic relief to businesses that are currently experiencing temporary difficulties, and these emergency grants do not have to be repaid.

 

Federal Reserve Main Street Lending Program

The Federal Reserve recently expanded the Main Street Lending Program by increasing the maximum and minimum size of businesses eligible for assistance. Businesses in good financial standing with up to 15,000 employees or 2019 revenues of $5 billion or less are now eligible. In addition, the Federal Reserve lowered the minimum loan from $1 million to $500,000. 

 

Hello Alice COVID-19 Business for All Emergency Grant

Hello Alice is offering $10,000 grants being distributed immediately to small business owners impacted by coronavirus, as part of their broader mission to ensure Business for All. In addition to funding, grant recipients will receive ongoing support from the Hello Alice community.

 

Business & Community Lenders of Texas 

Business & Community Lenders of Texas can help guide small businesses through the SBA loan process and answer other questions related to the COVID-19 pandemic. 

 

Economic Growth Business Incubator 

The Economic Growth Business Incubator provides training, coaching, and support to aspiring and existing business owners who face barriers to growing a successful business. EGBI staff is available to assist business owners navigate through this crisis remotely. 

 

PeopleFund

PeopleFund provides small business loans as well as business assistance and education to people with otherwise limited access to such resources. PeopleFund has a suite of quick turn-around, disaster assistance loans to meet business needs during COVID-19. 

 

Pflugerville Cares Small Business Grant

The City of Pflugerville is allocating $920,000 in Federal COVID Relief Funds for small business grants to provide rapid financial assistance to companies located in the City of Pflugerville that have been adversely affected by the COVID-19 pandemic. Local Pflugerville small businesses may be eligible to obtain grant funds up to $75,000 of emergency relief to be used for business continuity. 

 

LiftFund 

LiftFund provides small business loans and minority business loans for women, startups, and entrepreneurs. LiftFund is hosting seminars online to help business owners navigate forward during the COVID-19 pandemic.

 

Paycheck Protection Program

The U.S. Small Business Administration Paycheck Protection Program applications is a forgivable loan designed to provide a direct incentive for small businesses to keep their workers on payroll. SBA will forgive loans if all employees are kept on the payroll for eight weeks and the money is used for payroll, rent, mortgage interest, or utilities. Business owners may apply through any existing SBA 7(a) lender or through any federally insured depository institution, federally insured credit union, and Farm Credit System institution that is participating. 

 

Additional Resources

Employee Assistance

 

Early Matters Greater Austin COVID-19 Resources

The Early Matters Greater Austin COVID-19 Resources Guide helps employers and employees find resources on managing work and childcare. Discover several ways in which employers can respond to the needs of their employees and offer innovative family-friendly support in the COVID-19 era.

 

COVID-19 High-Risk Worker Hotline

Are you a front line staff member who needs help due to COVID-19? The Austin Voices call center can help (in any language) provide referral services related to legal case management, assistance applying for unemployment, and one-time financial assistance. Hotline Phone Number: 512-493-4288, open Monday - Friday from 8:00 a.m. – 8:00 p.m.

 

Workforce Solutions Capital Area

Workforce Solutions Capital Area offers multiple services to businesses impacted by the COVID-19 pandemic. The suite of services includes:

  • Help finding talent
  • Outplacement assistance
  • Layoff aversion strategies and funding
  • Information on filing mass unemployment claims
  • Employment training assistance and funding

Email rapidresponse@wfscapitalarea.com to be contacted by the Workforce Solutions Capital Area staff.

Business Coaching and Classes

 

City of Austin Small Business Program

The City of Austin Economic Development Department's Small Business Program provides business training, educational events, and coaching to empower entrepreneurs and small business owners. The Small Business Program's mission is to foster job creation and support the growth of new and existing businesses by providing capacity building information, tools, and resources. 

 

Emergency Preparedness

Get Back in Business is a resource site to aid and assist businesses in creating a plan for disaster recovery as well as finding help after economic and natural disasters.

 

Workforce Solutions Capital Area

Workforce Solutions Capital Area offers multiple services to businesses impacted by the COVID-19 pandemic. The suite of services includes:

  • Help finding talent
  • Outplacement assistance
  • Layoff aversion strategies and funding
  • Information on filing mass unemployment claims
  • Employment training assistance and funding
  • Employer roundtable meetings for workforce development planning

Email rapidresponse@wfscapitalarea.com to be contacted by the Workforce Solutions Capital Area staff.

 

Business and Community Lenders of Texas

Business & Community Lenders of Texas is available to help guide businesses through the U.S. Small Business Administration loan process and answer other questions regarding COVID-19.

 

BiGAUSTIN

BiGAUSTIN provides small business resources in the form of education, business consulting, and funding solutions. The non-profit is also maintaining a list of COVID-19 resources and news updates on their website.

 

Economic Growth Business Incubator

The Economic Growth Business Incubator provides training, coaching, and support to aspiring and existing business owners facing barriers to growing a successful business. EGBI offers coaching in English and Spanish. 

 

LiftFund 

LiftFund is hosting seminars online to help business owners navigate forward during the COVID-19 pandemic.

 

Service Corps of Retired Executives

Service Corps of Retired Executives (SCORE) of Austin provides free, confidential one-on-one counseling for small business owners. SCORE’s certified mentors are experienced entrepreneurs, corporate managers, and executives with a diverse set of industries and specialties. 

 

Texas State University Small Business Development Center

The Texas State University Small Business Development Center works with existing and startup small business to help them grow and compete in today's global economy.  

Tax Assistance

 

Texas Society of Certified Public Accountants

Texas Society of Certified Public Accountants can help business owners find a certified public accountant to assist with planning and reaching financial goals. TXCPA also has resources to explain how federal resources explaining federal laws and changes to the Internal Revenue Services’ deadlines and processes.  

Legal Assistance 

 

Lawyer Referral Service of Central Texas

Lawyer Referral Service of Central Texas The Lawyer Referral Service of Central Texas, Inc. is a nonprofit service that can help business owners find Austin area attorneys. TXCPA also has resources explaining the tax implications of COVID-19 federal laws and changes to the Internal Revenue Services’ deadlines and processes.

 

Texas Accountants and Lawyers for the Arts

Texas Accountants and Lawyers for the Arts provides Texas artists and arts organizations with legal and accounting assistance to enable them to maximize their potential, shape our cultural landscape, and contribute to the creative economy.

 

Austin Chamber COVID-19 Legal Resources

The Austin Chamber of Commerce compiled a list of legal resources offered by their member organizations. Several Chamber members created COVID-19 resource kits for businesses and developed COVID-19 response teams to help businesses remain operational during the COVID-19 pandemic.

Eviction Protections

 

City of Austin Eviction Protections

Mayor’s Order No. 20200930-20: Until December 31, 2020, landlords may not issue a “Notice to Vacate” to their tenants (with certain exceptions); remove a tenant’s property; intentionally prevent a tenant from entering the leased premises; and/or seize a tenant's nonexempt property subject to a lien created under Texas Property Code Section 54.041. The Order applies to commercial and residential leases. The Order defines commercial tenants as a tenant who operates a childcare business, live-music venue, arts venue, or restaurant/bar.

 

Travis County Eviction Protections

The Travis County Justices of the Peace announced all evictions (commercial and residential) are rescheduled until December 31, 2020.

 

Federal Eviction Protections

The Coronavirus Aid, Relief, and Economic Security (CARES) Act restricts lessors of covered properties from filing new eviction actions for non-payment of rent, and also prohibits charging fees, penalties, or other charges to the tenant related to such nonpayment of rent.

The CARES Act also provides that a lessor of a covered property may not evict a tenant after the moratorium expires except on 30 days’ notice—which may not be given until after the moratorium period.

“Covered properties” include properties that (a) participate in a “covered housing program” as defined by the Violence Against Women Act (VAWA) (as amended through the 2013 reauthorization); (b) participates in the “rural housing voucher  program under section 542 of the Housing Act of 1949”; (c) has a federally backed mortgage loan; or (d) has a federally backed multifamily mortgage loan.

Utility Services

 

Electricity and Water

The City of Austin has taken steps to ensure customers have uninterrupted access to utility services. Immediate assistance is available to all our customers. Austin Energy, which manages customer care and billing for all City of Austin utilities, also offers several programs that help customers stay on track with their utility bills: 

  • Deferred payment plan: This will ensure the customer receives uninterrupted utility services as they work with utility representatives to develop a long-term plan that meets their financial needs. 
  • Customer Assistance Programs: Limited income customers and medically vulnerable customers may receive assistance for immediate and lasting utility bill relief for customers. 

Commercial customers can contact the Customer Care Contact Center at 512-494-9400 with any questions.

 

Natural Gas

The following companies have temporarily suspended natural gas service disconnections due to non-payment for Coronavirus situation: