Austin Homeless Strategies and Operations Contact Austin Homeless Strategies and Operations Contact Austin Homeless Strategies and Operations Contact Information Phone 311 512-974-2000 Hours 24 hours / 7 days a wee Notices Starting November 1, 2026, Austin 3-1-1's updated phone service hours will be:Sunday - Saturday 7 a.m. - 9 p.m. After hours, submit your service request by: using the Austin 3-1-1 mobile app going online to Austin311.org
