Austin Homeless Strategies and Operations

Homeless Strategy Office

Shelters

Find helpful information about area shelters. 

Shelters

Austin Shelter for Women and Children (ASWC)

ASWC is a county-owned facility, leased by the City, operated by the Salvation Army. The emergency shelter serves single adult women and women and their dependents.

Services include:
- Case management
- Job training
- Housing location

Contact information

Physical Address:
4613 Tannehill Ln, Bldg 3, Austin, TX 78721

Phone:
512-933-0600

Eighth Street Shelter (Women and Transgender)

The Eighth Street Shelter is an emergency shelter for women and transgender clients. The facility is owned by the City of Austin and operated by Family Endeavors.

Referral to the Eighth Street Shelter is managed through a waitlist system overseen by Austin Homeless Strategies and Operations. Individuals who need shelter must call the Sunrise Homeless Navigation Center at 512-522-1097 between 8:00 a.m. and 8:00 p.m., Monday through Friday.

Services include:
- Daily transportation services. 
- Onsite access to case management. 
- Wellness activities. 

Contact information

Physical Address:
501 East 8th St. Austin, TX 78701

E-mail:
Homeless Strategy Office

Austin Resource Center for the Homeless (ARCH)

ARCH is a city-owned housing-focused men’s shelter located in downtown Austin, managed by Urban Alchemy. It offers emergency shelter, basic services and connections to housing for 130 men.

Referral to the ARCH shelter is managed through a waitlist system overseen by Austin Homeless Strategies and Operations. Individuals who need shelter must call the Sunrise Homeless Navigation Center at 512-522-1097 between 8:00 a.m. and 8:00 p.m., Monday through Friday.

Services include:
- Case management
- Job placement
- Legal assistance
- Veteran services
- Mental health services
- Healthcare through the CommUnity Care Clinic

Contact information

Physical Address:
500 E 7th Street, Austin, TX 78701

Phone: 
512-881-8951

Mailing Address for Clients:
Name of Client, PO BOX 2509, Austin, TX 78768


Marshalling Yard Emergency Shelter (Temporary)

The Marshalling Yard Emergency Shelter is a temporary congregate shelter. The facility is owned by the City of Austin and operated by Endeavors.

Marshalling Yard Emergency Shelter is not a walk-up shelter. The shelter does not accept self-referrals or maintain a waitlist.

All intakes to Marshalling Yard Emergency Shelter are made through City of Austin departments in partnership with Homeless Strategies & Operations (HSO).

Marshalling Yard Emergency Shelter beds are primarily used to connect individuals to shelter and supportive services from the sites that are scheduled for closure and clean-up by the City's Homeless Encampment Management team.


Emergency Shelter

Emergency Shelter programs are designed to provide emergency lodging for households who are experiencing homelessness, enroll in the Coordinated Entry System, and help households access mainstream benefits, housing opportunities, and community resources to end their homelessness. ​
 


Northbridge and Southbridge Shelters

The City of Austin’s Northbridge and Southbridge shelters are part of the Housing-Focused Encampment Assistance Link (HEAL) Initiative, and individuals have moved from high-risk encampments into these shelters. 

Intake at the Northbridge and Southbridge shelters will primarily occur through the Housing-Focused Encampment Assistance Link (HEAL) Initiative.