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File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information. 


1. Select an option for filing a complaint.

Online

Required information

  • What happened
  • Date and time
  • Location
  • Your contact information

Optional information

  • Officer(s) involved
  • Witness(es)

Start

Over the phone

Call the Office of Police Oversight at (512) 972-2676. We'd be happy to speak with you. 

If you need an interpreter, just tell us the language you prefer. 

Office hours are Monday through Friday, 8 a.m. to 5 p.m.

In person

You can complete the form in person at the Office of Police Oversight at 1520 Rutherford Lane, Austin TX 78754. We are in Building 1, on the 2nd floor, Suite 211. Visitor parking is in front of the main entrance. 

If you need an interpreter, just tell us the language you prefer. 

Office hours are Monday through Friday, 8 a.m. to 5 p.m.

By mail

Download and the complaint form (PDF, 182 KB). Print and fill out the form, then mail it to:

Office of Police Oversight

P.O. Box 1088

Austin, TX 78767


2. Submit an anonymous concern

Community members can anonymously submit concerns about their interactions with Austin Police Department officers online with the form linked above. You do not have to provide any contact information. The City may be limited in what it can do with that information if the complainant does not verify their statement under oath.