Schedule a Building Inspection

Schedule a Building Inspection

You can schedule a building inspection online with the AB+C portal. or by phone. For general questions or emergency inspections, please email Building Inspections. Anyone associated with the permit can schedule an inspection: the general contractor, the homeowner (if listed as the general contractor on the permit), the trade contractor, or their official agents. However, the permit holder and owner-general contractor are responsible for ensuring the proper sequence of inspections.

How to Schedule an Inspection Online

    Register and Log In

You must be a registered AB+C portal user. If not registered, you can register online at the AB+C portal.

Once you are registered, log in.

Please note that you can only schedule an inspection through the AB+C portal if your AB+C account is linked to the permit.
 

  Navigate to “My Inspections”

Clicking My Inspections will display permits with available inspections to be scheduled.

 

    Select Your Permit

Select the permit you want to schedule an inspection for by checking the box to the left of it.

A list of inspections needed for that permit will appear.

 

    Select Your Permit

Check the box for the inspection you want to schedule. Then, use the Requested Date column drop-down to pick a day within five days of scheduling the inspection. You can also leave comments/notes for the inspector. Once done, click Request Inspections.

 

 

    Get Confirmation

You will receive a confirmation once the inspection is successfully sent.
 

 

For additional instructions on how to navigate AB + C Portal, refer to this web-help guide. 

 

Note: Inspections are usually performed 24 hours after scheduling, but an inspector’s workload can delay a scheduled inspection until the next business day or 48 hours after scheduling.

How to Schedule an Inspection by Phone 

    Get an IVR PIN

To get your Interactive Voice Response System Personal Identification Number, complete the form Inspection Agent Letter of Authorization and Request for IVR PIN Number ^(PDF). 

Email the form to building.inspections@austintexas.gov upon completion, and a PIN will be assigned. 
 

  Gather Additional Required Information

In addition to your IVR PIN, you will need your ten-digit permit number and three-digit inspection code. Your required inspections and related codes are noted on your printed permit. See the graphic below. 

 

  Call the Interactive Voice Response (IVR) Number

Call the IVR Number at 512-974-9405 and choose Schedule Inspection. Enter the requested information.

You can also schedule an inspection online by registering at the AB+C portal. 

If the IVR Number is not functional, email building.inspections@austintexas.gov.

 

Note: Inspections are usually performed 24 hours after scheduling, but an inspector’s workload can delay a scheduled inspection until the next business day or 48 hours after scheduling.

For general questions or emergency inspections, please email Building Inspections.