About Development Services
Modified Operations:
We Are Ready To Serve You.
Following the March 24, 2020, Order by the City of Austin and Travis County to “Stay Home, Work Safe”, we have discontinued all in-person customer services at the One Texas Center facility. Most of our services are available by phone, video conference, email, and our online portal, Austin Build + Connect (AB+C). For information on our modified services, please visit our DSD-COVID-19 page.
We assist homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes. Every development project is unique and will have different requirements, that's why we are here to help you. Together, we'll build a better and safer Austin!
We provide the following services:
- Development Assistance Center - Consulting Services
- Land Use Review - Site Plan/Subdivision Review, Underground Storage Permits
- Community Trees - Tree Preservation, Urban Forest Plan
- Building Plan Review - Residential and Commercial Building Review, and Expedited Building Review
- Building Permits, Trade Permits - Building and Trade Permits, Contractor Registration
- Inspections - Building Inspections, Commercial Site/Subdivision Inspections, and Environmental Inspections
Mission:
To support a vibrant community through responsible development.
Goals:
- Conduct timely plan reviews and inspections.
- Protect and renew Austin’s tree canopy.
- Properly steward financial resources.
- Provide excellent customer service.
Additional Information:
- View Office Hours
- View Organization Chart
- Customer Service Policy Standards
- Public Information Requests
- Media Inquiries (For development-related assistance, please dial 3-1-1. If outside the city limits, please dial 512-974-2000).
- Robbie Searcy, Public Information Specialist, Sr., 512-974-9737