City Services

General Permits are a specific type of site development review, permitting, and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance, and new installations on City of Austin-owned property or within easements dedicated to the City of Austin.

Use My Schedule to get a personalized collection calendar for all residential curbside services. You can add your schedule to Google, iCal, or Outlook, or you can print it. You can also sign up for email,  app or phone call reminders and alerts. Use the tool online or download the new Austin Recycles App for your Apple or Android device. 

The ombudsperson serves as a neutral third-party to provide assistance to resolve non-civil service employee personnel action grievances, workplace environment issues and other human resources-related matters. See Ombudsman Process for additional information.

Fire Department approval is required to install a stationary Liquefied Petroleum gas (LP-Gas) aboveground or underground container or LP-Gas cylinder exchange cabinet at commercial businesses, multi-family housing, and one- and two-family dwellings. 

The City of Austin offers a variety of permit programs for businesses that would like to offer outdoor seating or retail options for their customers, including sidewalk cafes, street patios, and parking lot patios. 

Get quick access to a number of departments and services that you can pay online. 

PHBs are pedestrian activated warning devices. The beacon consists of two red lights above a single yellow light. The beacon head is "dark" or unlit until a pedestrian activates the device.

The Labor Relations Office interprets components of the agreements to initiate new procedures or policies, audits compliance with the agreements, and alerts management of any critical issues. See Public Safety Labor Agreement Compliance for additional information.

The Labor Relations Office represents the City in negotiations related to wages, hours and terms of employment with public safety employees' associations.

The Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures.

If you would like to have a Code inspector or speaker attend your neighborhood association meeting or community event, please complete our online form at least one week prior to the event.

Small cell facilities are low-powered antennas that provide cellular and data coverage to smaller geographic areas, supplementing the larger cellular network and improving service for wireless customers.

Smoking in public places is prohibited in Austin.  To report violations, call 3-1-1 or complete the Smoking in Public Places Online Complaint Form.  Reports can be made anonymously.

Community groups and event organizers use street banners as a cost-effective, high-impact, place-based tool for engaging the public, promoting events, raising awareness, and communicating key messages.

The Development Services Department (DSD) issues other types of permits for various City Departments.

The Texas Public Information Act gives you the right to access all government records, except where certain exceptions apply. The public information officer may not ask you why you want the records. Visit the Austin Public Records Center to request public records online.

Our shelter has more than 500 available cats and dogs every day, so we’re sure to have the right pet for your family. At Austin Animal Center, you can find all breeds, ages, and personality types. 

Join our team! Here’s everything you need to apply for a job with the City of Austin. 

If you meet the security criteria (PDF, 15KB), please send a copy of your Fire Department ID addressed to our Headquarters location. Only one patch per request, please.

Find the most popular social networks for City departments, services, and initiatives in one spot.