City Services

Ground transportation includes all vehicle-for-hire services such as taxi, pedicab, shuttle service, limousine service, charter service, electric low-speed vehicles, group cycle, horse-drawn carriage, and touring/sightseeing companies. You can report an issue online or by email.

The ombudsperson serves as a neutral third-party to provide assistance to resolve non-civil service employee personnel action grievances, workplace environment issues and other human resources-related matters. See Ombudsman Process for additional information.

Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.

The Office of the City Clerk is responsible for managing municipal elections and has a variety of resources for both the general public and candidates running for office.

Owned and operated by the City of Austin, Austin-Bergstrom International Airport (AUS) is the second-fastest growing, mid-sized airport in the United States.

Land Development Information Services (LDIS) provides development consulting services and business-related permitting services. They will answer your questions and make sure you are knowledgeable about the procedures and requirements that apply to your project. Previously known as the Development Assistance Center (DAC), the unit was renamed in summer 2022 to better reflect the team's role in the development process.

Verify the employment of a current or former City of Austin employee by email, fax, or phone.

Download the current expiring contracts list to view a list of contracts that will be expiring.

CapMetro provides bus, rail and paratransit service throughout Austin. For information on schedules and locations, please visit them online at CapMetro.org.

The Economic Development Department’s Cultural Arts Funding Program supports cultural arts programs for the Austin community by contracting with arts organizations for specific services.

View payment options ONLY to the DSD Code Compliance. For payments to other departments, contact that department directly.

We rely on foster families to provide love and care to our most at-risk dogs and cats. Fostering is truly lifesaving! Here is everything you need to start a foster application.

Outreach facilitates internal and external communications regarding services, initiatives, programs and special notices to Austin’s community of certified firms.

SMBR routinely hosts outreach events and workshops on topics of interest to the minority business community, provides access and free training on the McGraw Hill Online Database, and offers no-cost access to business coaching. 

Outreach also partners with the Asian Contractors Association, Austin Area Black Contractors Association, US Hispanic Contractors Association and other community organizations to increase awareness and participation of the MBE/WBE program.

Community groups and event organizers use street banners as a cost-effective, high-impact, place-based tool for engaging the public, promoting events, raising awareness, and communicating key messages.

The City of Austin has 10 single-member Council districts. Use this map to find your district by address or find and zoom into any district by number. 

The City of Austin regulates booting within City limits. Apply for a vehicle immobilization service license to allow your company to boot vehicles that violate parking regulations.

The Labor Relations Office represents the City in negotiations related to wages, hours and terms of employment with public safety employees' associations.

Compliance monitors and enforces the City of Austin’s MBE/WBE program rules.

This review process includes reviewing solicitations, setting project goals, collaborating with a project manager to identify scopes of work, and verifying compliance plan information submitted by bidders and proposers on all phases of a project.

Compliance also conducts site audits, reviews payment requests, facilitates performance and payment issues, and determines final compliance with the program.

Businesses and individuals doing business with the City need to file conflict of interest questionnaires with the City Clerk's office when a relevant conflict exists. The filed forms are online for public access.

Join our team! Here’s everything you need to apply for a job with the City of Austin.