Austin Transportation, in partnership with the Austin Police Department, trains volunteers to issue citations and warnings for illegally parked vehicles in designated accessible parking spaces. Through volunteering, residents can help ensure accessible parking is available for those who need it. Volunteers educate the community on the importance of keeping accessible spaces open for those who are legally entitled to use them.

Accessible Parking Enforcement Program volunteers.

Apply to volunteer

Austin Transportation is currently recruiting volunteers for the Accessible Parking Enforcement Volunteer Program.

Eligible applicants must be 18 years of age or older, be a US Citizen, pass an initial background check and possess a photo ID. Applicants must complete a training class to become a deputized volunteer and abide by the program’s policies once deputized. Deputized volunteers receive support and guidance from program staff and are asked to volunteer at least 12 hours a year.

To apply to become a volunteer, complete the interest form on GivePulse. Program staff will contact you when future trainings are scheduled.

Volunteer training

Training take 4 hours in total, with sessions divided into two days. Day 1 is online (Microsoft Teams) and is typically held on a Friday from 9 to 11 a.m.  Day 2 of the class is a field training session typically held on a Saturday from 9 to 11 a.m.  

Due to the COVID-19 pandemic, attendance at field trainings is limited. Volunteers must wear face coverings and maintain at least six feet of distance from others during field training and while out volunteering. 

Contact

If you have any questions about the Accessible Parking Enforcement Program, please email the program team at AccessibleParkingVol@AustinTexas.gov or call (512) 975-1921. 

Resources

Interactive map

View an interactive map of accessible parking options in and around downtown Austin, including:

  • Marked ADA spaces
  • Marked ADA parking zones
  • Available curb ramps for accessibility
  • Surface lots and garage parking
  • Entrances and exits to surface lots and garage parking

Austin 3-1-1

Report accessible parking violations by dialing 3-1-1 or 512-974-2000, completing a Service Request online, or using the Austin 3-1-1 mobile app. By reporting violations to 3-1-1, you can help our volunteers locate violators illegally parked in designated accessible spaces.