Say thanks to the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information.

1. Select an option for saying thanks.


Required information

  • What happened

Optional information

  • Date and time
  • Officer(s) involved


Over the phone

Call the Office of Police Oversight at (512) 972-2676. We’d be happy to speak with you.

If you need an interpreter, you can call with a friend to interpret for you or ask for an interpreter. Just tell us the language you prefer.

Office hours are Monday through Friday, 8 a.m to 5 p.m.


You can share thanks in person at the Office of Police Oversight at 1520 Rutherford Lane, Austin, TX 78754. We are in Building 1, on the 2nd floor, Suite 211. Visitor parking is in front of the main entrance.

Office hours are Monday through Friday, 8 a.m. to 5 p.m.

By mail

Download the thanks form (PDF). Print and fill out the form, then mail it to:

Office of Police Oversight

P.O. Box 1088

Austin, TX 78767

2. Learn more about the Office of Police Oversight.

About This Service

This service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD.

Remain Anonymous or Ask Us To Follow Up

You can send thanks anonymously or give us your contact information. OPO reviews all thank-you notes.

By telling us about your experience, you help OPO better serve you and your community. Thank you.