Austin Police Oversight

Front Exterior of Austin City Hall

File a Complaint About an Austin Police Officer

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File a complaint about the Austin Police Department online, over the phone, in person, or by mail.

You do not have to provide your contact information.

Learn About the Complaints Process

File a Complaint

    Required information:

    • What happened
    • Date and time
    • Location
    • Your contact information

    Optional information:

    • Officer(s) involved
    • Witness(es)

    File a Complaint Online

    Call Austin Police Oversight at (512) 972-2676

    If you need an interpreter, just tell us the language you prefer.

    Complaint intake hours are Monday through Friday, 9 a.m. to 4 p.m.

    You can complete the form in person at Austin Police Oversight at 1520 Rutherford Lane, Austin TX 78754. We are in Building 1, on the 2nd floor, Suite 211. Visitor parking is in front of the main entrance.

    If you need an interpreter, just tell us the language you prefer.

    Complaint intake hours are Monday through Friday, 9 a.m. to 4 p.m.

    Download and the complaint form (PDF). Print and fill out the form, then mail it to:

    Austin Police Oversight

    P.O. Box 1088

    Austin, TX 78767

    Anonymously File a Complaint

      Community members can anonymously submit concerns about their interactions with Austin Police Department officers online with the form above. You do not have to provide any contact information. The City may be limited in what it can do with that information if the complainant does not verify their statement under oath.

      Submit an Anonymous Concern

      Community members can anonymously submit concerns about their interactions with Austin Police Department officers over the phone. You do not have to provide any contact information. The City may be limited in what it can do with that information if the complainant does not verify their statement under oath.

      Call Austin Police Oversight at (512) 972-2676. If you need an interpreter, just tell us the language you prefer. 

      The State of Texas Local Government Code Chapter 143 requires a sworn statement to question a police officer. 

      You may still submit a complaint and remain anonymous by visiting Austin Police Oversight. APO staff will request that APD's Internal Affairs division send APD officers to receive the anonymous complaint. The APD officers will listen to the complainant and certify that the complainant has chosen to remain anonymous. We encourage you to make an appointment to ensure assistance is available.

      Call Austin Police Oversight at (512) 972-2676. If you need an interpreter, just tell us the language you prefer. Complaint intake hours are Monday through Friday, 9 a.m. to 4 p.m.

      Download and the complaint form (PDF). Print and fill out the form, then mail it to:

      Austin Police Oversight

      P.O. Box 1088

      Austin, TX 78767