OPO Recommendation: Revise Form PD0007 - Supervisory Referral Form
This memorandum provides feedback on the Austin Police Department's (APD) Supervisory Referral Form PD0007. It highlights that some complaints processed as Supervisor Referrals are closed without direct conversations between the complainant and APD supervisors due to blocked phone numbers with no caller ID, discouraging responses. The Office of Police Oversight recommends that APD revise the form to include checkboxes confirming whether a voicemail with necessary information was left if a supervisor couldn't reach the complainant.