Make a Claims Payment

Pay a claim or balance you owe to the City of Austin.

Ways to Pay

You can make your claims payment in person at the Accounting and Reporting Office or by mail.

Accepted payment methods are:

  • Checks
  • Cashier’s checks
  • Money orders
  • Cash (in person only)

Credit card payments are not accepted. Payment by check is not allowed for returned checks.

Pay in Person

Office Address

City of Austin
Town Lake Center
721 Barton Springs Rd 5th Floor
Austin, Texas 78704 

Hours

Monday - Friday, 7:45 a.m. to 4:30 p.m.

Pay by Mail

Mailing Address

City of Austin
Internal Control-Claims
P.O. Box 2920
Austin, Texas 78768-2920