Resolve a claim or outstanding balance owed to the City of Austin.
Ways to pay
You can make your claims payment in person at the Accounting and Reporting Office or by mail.
Accepted payment methods are:
- Checks
- Cashier’s checks
- Money orders
- Cash (in person only)
Credit card payments are not accepted. Payment by check is not allowed for returned checks.
Pay in person
Office address
Municipal Building
124 W. 8th Street
Austin, TX 78701
Hours
Monday - Friday, 7:45 a.m. to 4:30 p.m.
Pay by mail
Mailing address
City of Austin
Claims Division
P.O. Box 96
Austin, TX 78767