Office of Police Oversight
The Office of Police Oversight accepts community feedback about interactions with the Austin Police Department.
Read our Frequently Asked Questions to learn more.
Your voice matters. Your feedback drives change.
The Office of Police Oversight is excited to host its first community Open House on Saturday, July 19th, 2025 from 10:00 am until 2:00 pm at the Austin Central Library!
The OPO Open House is an opportunity for Austinites to connect with our staff, ask questions, and learn more about OPO’s role in promoting transparency, accountability, and building community trust with Austin PD.
What you’ll experience:
- Explore the complaint process
- Meet our policy team
- Hear from Director, Gail McCant
- Learn how you can get involved in our community initiatives
This event is free and open to the public! Attendees can enjoy free food, refreshments, and giveaways!
Whether you’re just learning about police oversight in Austin or already involved in community advocacy, this event is free and open to all! Come as you are—curious, concerned, or committed—and together we can build a safer, more informed Austin for all.
Register Here.
Top Services
Related Information
- 2022 Annual Report
- Know Your Rights When Interacting With the Police
- Community Police Review Commission
What We Do
When people have concerns or complaints about potential police misconduct, those concerns need to be heard, investigated, and resolved. At Austin’s Office of Police Oversight (OPO), everything we do is to promote an atmosphere of earned trust between Austinites and the Austin Police Department (APD). We do this by making it easy, accessible, and safe for Austinites to provide information and start the process. For example, we make sure that:
- There are several reporting options available (email, an online form, telephone, etc.).
- The process is not overwhelming or complex.
- People understand that they can choose to remain anonymous.
- The community understands what we do, how we do it, and how to reach us.
Read our Frequently Asked Questions to learn more.
Our office also:
- Makes recommendations to the City Manager and to APD about individual incidents and investigations, as well as broader policy recommendations.
- Is committed to treating all parties — residents, APD, and the Austin Police Association (APA) — as stakeholders involved in an ongoing conversation. We seek to understand and learn from all perspectives.
Our Mission
The mission of the Office of Police Oversight (OPO) is to provide impartial oversight of the Austin Police Department’s conduct, practices, and policies to enhance accountability, inform the public to increase transparency, and create sustainable partnerships throughout the community.
Do not provide any personal information other than what is requested. The City of Austin is subject to the requirements of the Public Information Act, and therefore, any information you provide may be considered public information and subject to release upon request. If you have any questions, please contact policeoversight@austintexas.gov
SERVICES
This service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD. File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information.