Office of Police Oversight
The Office of Police Oversight accepts community feedback about interactions with the Austin Police Department.
Read our Frequently Asked Questions to learn more.
Announcement: Early Closure on 8/1/2025
The Office of Police Oversight will close at 12 p.m. on Friday, August 1 for a staff development event. Community members can still file complaints by phone at 512.974.9090 or online at atxpoliceoversight.org.
Anuncio: Cierre anticipado el 1/8/2025
La Oficina de Fiscalización de la Policía cerrará a las 12 p. m. el viernes 1 de agosto para un evento de capacitación del personal. Los miembros de la comunidad aún pueden presentar quejas por teléfono al 512.974.9090 o en línea en atxpoliceoversight.org.
Next Police Oversight Implementation Workgroup: August 14, 2025
The Office of Police Oversight (OPO) will host the next quarterly Police Oversight Implementation Workgroup meeting on Thursday, August 14th, from 6:00 p.m. to 7:30 p.m.
We invite community members to attend for an overview of quarterly complaints data and ask questions about our complaint process.
The meeting is open to the public and will be hosted virtually on Zoom. Register here
Accessibility and Accommodation Information:
The event will be presented in English, Spanish, and American Sign Language (ASL). Additional interpretation services and accessibility accommodations are available upon request.
If you have any questions or concerns, please email OPO.Outreach@AustinTexas.gov or call (512) 974-9090.
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La Oficina de Fiscalización de la Policía (Office of Police Oversight, OPO) realizará la reunión trimestral del Grupo de Trabajo de Implementación de Fiscalización de la el jueves 14 de agosto, de 6:00 p. m. a 7:30 p. m. Invitamos a la comunidad a asistir para conocer los datos sobre las quejas recibidas en el trimestre y hacer preguntas sobre nuestro proceso de quejas.
Información sobre accesibilidad y adaptaciones:
La actividad se presentará en inglés, español y lengua de señas americana (ASL). Adicionalmente, se ofrecerán servicios de interpretación y adaptaciones de accesibilidad a solicitud.
Si tiene alguna pregunta o inquietud, por favor escríbanos a OPO.Outreach@AustinTexas.gov o llámenos al (512) 974-9090
Top Services
Related Information
- 2022 Annual Report
- Know Your Rights When Interacting With the Police
- Community Police Review Commission
What We Do
When people have concerns or complaints about potential police misconduct, those concerns need to be heard, investigated, and resolved. At Austin’s Office of Police Oversight (OPO), everything we do is to promote an atmosphere of earned trust between Austinites and the Austin Police Department (APD). We do this by making it easy, accessible, and safe for Austinites to provide information and start the process. For example, we make sure that:
- There are several reporting options available (email, an online form, telephone, etc.).
- The process is not overwhelming or complex.
- People understand that they can choose to remain anonymous.
- The community understands what we do, how we do it, and how to reach us.
Our office also:
- Makes recommendations to the City Manager and to APD about individual incidents and investigations, as well as broader policy recommendations.
- Is committed to treating all parties — residents, APD, and the Austin Police Association (APA) — as stakeholders involved in an ongoing conversation. We seek to understand and learn from all perspectives.
Our Mission
The mission of the Office of Police Oversight (OPO) is to provide impartial oversight of the Austin Police Department’s conduct, practices, and policies to enhance accountability, inform the public to increase transparency, and create sustainable partnerships throughout the community.
Do not provide any personal information other than what is requested. The City of Austin is subject to the requirements of the Public Information Act, and therefore, any information you provide may be considered public information and subject to release upon request. If you have any questions, please contact policeoversight@austintexas.gov
SERVICES
This service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD. File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information.