Service | Online | Phone | Contact |
---|---|---|---|
Child care servicesIn partnership with the Austin/Travis County Success By Six Coalition, the City works to ensure families have access to high-quality early learning options that meet their needs. Additionally, the City works with Texas Rising Star 4-Star providers through Workforce Solutions Capital Area Child Care Services (CCS) to provide subsidized child care for eligible families. |
No |
3-1-1 | Austin 3-1-1 |
Construction design and technical resourcesThe following resources are available for contractors, designers, and consultants: |
No |
3-1-1 | Austin 3-1-1 |
City social media accountsFind the most popular social networks for City departments, services, and initiatives in one spot. |
Yes |
3-1-1 | Austin 3-1-1 |
Retrieval of items from storm drainsLost your keys or cell phone down an inlet? Call 3-1-1, and we may be able to send a representative to retrieve your item. |
No |
3-1-1 | Watershed Protection |
Explore GIS mapsView interactive web maps for the City of Austin. |
No |
3-1-1 | Austin 3-1-1 |
Commercial collection servicesAustin Resource Recovery provides cart-based trash and recycling collection services for some small businesses in residential areas that do not require dumpsters. Most businesses, however, choose a private hauler for their landfill trash, recycling or composting services. Additionally, Austin Resource Recovery manages a commercial trash and recycling contract for businesses located in the Downtown Austin Service District. |
No |
3-1-1 | Resource Recovery |
Street repairDid you recently swerve to avoid a pothole? Have you noticed a street in need of maintenance? Contact 3-1-1 to report the issue, and the Public Works Department will take care of it. |
No |
3-1-1 | Transportation |
View ways to participate in the CityAttending a City Council meeting or contacting your representative are only a couple of ways to impact your local government. The City of Austin provides some alternative ways to participate. |
No |
3-1-1 | Austin 3-1-1 |
Music ProclamationsThe City of Austin is incredibly proud of our local music culture, and every Austin City Council meeting includes live Music Proclamation Day performances during the lunch hour, which is broadcasted live on ATXN.tv. Performers are bestowed the honor of a “Music Proclamation Day” with an accompanying certificate and their band name permanently included in the City calendar. These musicians will have their own City of Austin “Day” for the rest of their lives, and many have annual celebrations of their day with fans and supporters. To be considered, contact your City of Austin Council Member or the Mayor to make a request. To determine your Austin Council District, look up your home address, then contact the corresponding Austin City Council Member's office. Contact Greg Gonzalez for details. Learn about other City of Austin Music Performance Opportunities for Austin-area musicians and bands. |
No |
3-1-1 | Economic Growth |
File a Public Information RequestThe Texas Public Information Act (Texas Government Code, Chapter 552), gives you the right to access government records. Request City records here. |
Yes |
3-1-1 | Austin 3-1-1 |
Pay onlineGet quick access to a number of departments and services that you can pay online. |
Yes |
3-1-1 | Austin 3-1-1 |
Request a speaker from DSD Code ComplianceIf you would like to have a Code inspector or speaker attend your neighborhood association meeting or community event, please complete our online form at least one week prior to the event. |
Yes |
3-1-1 | Austin 3-1-1 |
Drainage concerns and maintenanceCall 3-1-1 to report flooding, erosion and other drainage problems such as debris blocking the flow of water in a creek, a clogged inlet or culvert, standing water in a pond (for more than 72 hours) or high vegetation. |
No |
3-1-1 | Austin 3-1-1 |
Sidewalk repairNotice a sidewalk in need of repair? Would you like to request that a new sidewalk be added in your area? The Public Works Department is here to help keep our city safe for pedestrians and would like your input. Contact 3-1-1 for details. |
No |
3-1-1 | Transportation |
View City contact informationHow to contact the City, including departmental addresses and phone numbers. |
No |
3-1-1 | Austin 3-1-1 |
Music on HoldMusic on Hold is one of the City's fun and unique ways of showcasing Austin’s great music—usually in sixty seconds or less. Anytime someone calls into the City telephone system and placed on hold, they will be listening to a well-curated and licensed playlist of Austin music. If interested in having a song featured on Music on Hold, contact Greg Gonzalez for details. Learn about other City of Austin Music Performance Opportunities for Austin-area musicians and bands. |
No |
3-1-1 | Economic Growth |
City of Austin social media archiveOnline, searchable archive of selected City of Austin social media resources. |
Yes |
3-1-1 | Communications |
Foodborne Illness ComplaintsAPH’s public-facing complaint system is an online survey that allows you to file a foodborne illness report when events surrounding your illness are fresh on your mind. When you think that something you ate made you sick (and possibly others), fill out the questions completely to capture as much information as possible to send to your local health department. APH epidemiologists will examine your report, investigate if needed, and capture real-time information about what is going on in your community. |
Yes |
3-1-1 | Health |
Technical criteria manualsThe City of Austin's technical criteria manuals are available online through the Municode website. |
Yes |
3-1-1 | City Clerk |
Adopt a petOur shelter has more than 500 available cats and dogs every day, so we’re sure to have the right pet for your family. At Austin Animal Center, you can find all breeds, ages, and personality types. |
No |
3-1-1 | Animal Services |