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Service Online Phone Contact

Smoking violations

Smoking in public places is prohibited in Austin.  To report violations, call 3-1-1 or complete the Smoking in Public Places Online Complaint Form.  Reports can be made anonymously.

Yes
3-1-1 Health

Email all Austin City Council members

Email all Austin City Council members from a single online form here.

Yes
3-1-1 Austin 3-1-1

Get the latest AUS airport information

Owned and operated by the City of Austin, Austin-Bergstrom International Airport (AUS) is the second-fastest growing, mid-sized airport in the United States.

No
3-1-1 Austin 3-1-1

Personnel grievances

The ombudsperson serves as a neutral third-party to provide assistance to resolve non-civil service employee personnel action grievances, workplace environment issues and other human resources-related matters. See Ombudsman Process for additional information.

No
3-1-1 Labor Relations

Meeting videos

Videos of council meetings are available on the ATXN archive page. Copies of older meeting videos are available to the public in the archives of the Austin History Center.

Yes
3-1-1 Austin 3-1-1

View the City Council district map

The City of Austin has 10 single-member Council districts. Use this map to find your district by address or find and zoom into any district by number. 

No
3-1-1 City Council

View City contracts

Search active contracts by vendor, commodity code, or keyword. 

No
311 Finance

Street banners

Community groups and event organizers use street banners as a cost-effective, high-impact, place-based tool for engaging the public, promoting events, raising awareness, and communicating key messages.

No
311 Transportation

CapMetro

CapMetro provides bus, rail and paratransit service throughout Austin. For information on schedules and locations, please visit them online at CapMetro.org.

No
512-474-1200 Austin 3-1-1

Apply for energy efficiency rebates

Are you a homeowner, resident, large or small business owner, or a property manager? Austin Energy offers rebates and incentives that help lower bills and increase energy savings.

No
512-482-5346 Austin Energy

Children's Safety and Fire Education (SAFE)

Any parent or guardian who suspects their child may have a problem with fire should call the SAFE program coordinator at 512-854-4357.

No
512-854-4357 Fire

Food handler resources

Due to State of Texas Legislation No. SB582

1. Registration is no longer required for food handlers. EHSD will no longer accept applications.
2. Training that is accredited by the State or ANSI is still required for food handlers.

Food Handler Requirements

Yes
512-972-5000 Health

Find health screening services

The Health Department provides many health screening services, including HepatitisTuberculosisSexually Transmitted Diseases, and HIV/AIDS.

No
512-972-5000 Health

Social services at neighborhood centers

The Neighborhood Centers can help low- and moderate-income families in need with free services, including food assistance, job search help, health screenings, fans, and more.

No
512-972-5000 Health

Restaurant inspection scores

Food establishments in Austin are inspected twice a year to evaluate proper food handling to ensure food safety. Inspection scores are posted online for public review.

Yes
512-972-5000 Health

Walk Texas! Active Austin 10-Week Challenge

Learn about this free program to start a physical activity group with your family, friends, neighbors, or co-workers.

No
512-972-5222 Health

Sexual Health Clinic

The Sexual Health Clinic at 15 Waller Street (RBJ Health Center, 1st Floor) provides evaluation, diagnosis, and treatment of sexually transmitted infections. Schedule a clinic appointment online or call 512-972-5430. Clinic hours are 8 a.m. - 12 p.m. and 1 - 5 p.m. Monday through Friday. The fee for examination and treatment is $20, which includes all laboratory testing. NOTE: We can only test for Genital Herpes if you have active symptoms.

No
512-972-5430 Health

Tuberculosis testing

 The tuberculosis clinic provides evaluation and treatment of clients for latent and active TB disease.

No
512-972-5460 Health

Immunizations

Vaccinations are available for children (Shots for Tots), adults (Big Shots), persons needing testing or persons having hepatitis. Seasonal flu shots are also available. For an appointment, call 512-972-5520. View information about immunization clinics.

No
512-972-5520 Health

Communicable disease reporting

Call 512-972-5555 or fax 512-972-5772 at any time of day to report a disease. Messages are answered within 15 minutes. For more information, see Epidemiology and Disease Surveillance.

No
512-972-5555 Health