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SERVICES

If you have an uncorrected code violation, you could receive a written citation for an administrative hearing. You must appear at the hearing and must do so on the date set in the administrative citation.

Contact Austin Code and talk to an experienced facilitator who can help you with general code questions, provide resource guidance and give updates on your existing cases. Code Connect is here to inform, guide and educate!

ACD Exploring exists to teach important life and career skills to young people from all backgrounds through immersive career experiences and mentorship.  In addition, young people will learn what it’s like to work as a Code Inspector.  The result is a program of interactive activities that helps youth grow, develop, and pursue their special interests.

All private haulers that collect, remove, or transport waste, recycling, and/or organic/compost within the City of Austin for a fee must obtain a private hauler license (City of Austin Code 15-6, Article 3).

A rooming/boarding house is a building that is not a hotel, motel, bed & breakfast, or short-term rental that provides lodging (with or without meals) for seven or more unrelated individuals. A license is required to operate a rooming or boarding house in commercial or residential properties. 

Owners of Short-Term Rentals (STRs) are required to obtain an operating license annually (Ordinance No. 20160223-A.l). This law applies to all properties (including rooms and guest houses) rented for less than 30 consecutive days.

View payment options ONLY to the Austin Code Department. For payments to other departments, contact that department directly.

City code requires proper addressing of boat dock structures on Lake Austin, Lady Bird Lake, and Lake Walter E. Long. The City of Austin's Boat Dock Registration Program improves boat dock visibility for public safety personnel when responding to emergency calls for service.

Report a code violation by calling 3-1-1, using the 3-1-1 app, or submitting a report online. You can always report anonymously. For more information on code violations, please refer to the Austin Code list of common code violations or search Austin's Code of Ordinances.

If you need a lien payoff in Austin, TX on a property in Travis County, download the request form and email your completed request to codepayoff@austintexas.gov.

If you would like to have a Code inspector or speaker attend your neighborhood association meeting or community event, please complete our online form at least one week prior to the event.

Citizen Connect is an online tool (replacing Austin Code & Permit Tracker) which allows searches of complaint cases by address, case number or various region filters.

The Repeat Offender Program (ROP) was created in 2013 as a rental registration program for properties with multiple code violations. The intent of City Council in passing this ordinance and its amendment was to ensure Austin renters are living in properties that meet minimum health and safety standards.