Find helpful information and resources for cooling towers and evaporative loss.
- Evaporative Loss Program Overview & Guide
- Portal: Interactive Monthly Meter-Read Report
- Article 14 - Wastewater Billing Adjustment for Evaporative Cooling Towers
- Evaporative Loss Plan Review Process
- Approved Water Meters for Evaporative Loss Adjustment Program
- Companies Authorized for Submeter Calibration Testing
- Submeter Calibration Testing Form
- Application for Adjustments to Wastewater Billings from Evaporative Loss from Water Cooling Towers
- Cooling Tower Efficiency Program
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All properties with cooling towers must register them with Austin Water. Registration information will help to identify potential water-saving upgrades and available rebates.
All properties must also submit annual inspection forms. Inspections must be performed by an independent third-party Texas licensed mechanical or chemical engineer or a person holding a TDLR Texas Air Conditioning and Refrigeration License (Class A) with a combined endorsement for process cooling and refrigeration.
Registration & Inspection Due Dates
Registration:
- New cooling towers must be registered before operation
Annual Inspections:
- Inspection forms must be submitted by March 1st of each year
- Inspections must be performed no more than 90 days before the March 1st due date
Rebates and Incentive Opportunities
There are rebates available for retrofitting cooling towers to increase water efficiency through the Bucks for Business rebate program.
To qualify for incentive opportunities, Austin Water must have received a fully complete registration and inspection form for each cooling tower(s)
Forms / Resources
- Frequently Asked Questions (PDF 186 KB)
- Cooling Tower Inspection Form
- Cooling Tower Registration Form
- Does Not Apply Form (PDF 50 KB)
- Presentation: Cooling Tower Efficiency Program Overview (PDF 1.4 MB)
- Other Useful Customer Information
- Utility Permitting Office
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The Taps Office handles the processing and permitting of new water/wastewater taps, water meter upgrades, well and septic cutovers, truck and fire hydrant meters, water and wastewater tap receipts, current tap locations, and Dillo Dirt sales.
For hours & locations please contact us.