Technical Center
Austin Water is here to help connect, upgrade or expand your water system.
Our Development Services Team is prepared to assist with service connections and technical support for your residential or commercial water system.
This page offers resources and contacts for extending service, replacing a meter, managing a commercial development, complying with pretreatment regulations, and more.
Extend or Connect Service
Request an extension of City water or wastewater service to your property.
Install services for residential development, redevelopment or remodel.
Request an extension of City water or wastewater service to your property.
Install services for residential development, redevelopment or remodel.
Create or change a service account.
Replace or modify your water meter.
Get Technical Help
Chapter 15-12 of the Austin City Code includes registration requirements that apply in conjunction with the drilling of water wells, the installation of water well pumps and other closely related activities.
Chapter 15-12 of the Austin City Code includes registration requirements that apply in conjunction with the drilling of water wells, the installation of water well pumps and other closely related activities.
Austin Water regulates On-Site Sewage Facilities (OSSF), commonly known as septic tanks, within the City of Austin's full jurisdiction and areas annexed for implementing the Health and Safety Code.
Commercial Customers, Contractors and Developers
Standards for designing and building water and wastewater infrastructure.
Water and wastewater service for existing and future development.
Help complying with regulations for pretreatment systems and industrial waste control.
Standards for designing and building water and wastewater infrastructure.
Water and wastewater service for existing and future development.
Help complying with regulations for pretreatment systems and industrial waste control.
Backflow prevention, auxiliary water sources and private fire hydrants.
Plan review and approvals for commercial sites and subdivisions.
Required for projects of 250,000 or more square feet of gross floor area before site plan approval.
Submit infrastructure records requests to AWRecords@austintexas.gov or call 512-972-0270.