Austin Water Emergency Information
Austin Water prepares for emergencies year-round. Use the resources below to stay informed and take steps to protect yourself and your household.
Cold Weather Preparedness
Austin's winters are often mild, but Winter Storm Uri in February 2021 showed that severe and prolonged freezing weather is possible. Preparing your pipes and plumbing before temperatures drop can help prevent costly damage and service interruptions.
Drought Response
Austin is currently under Conservation Stage water restrictions.
Learn about Austin Water's drought response plan, current restrictions and steps you can take to save water.
Drought Response and Water Restrictions
Boil Water Notices
There is no Boil Water Notice in effect for Austin Water customers at this time. If a notice is issued in the future, we will post updates here and share information through local news media and our official channels.
A Boil Water Notice is issued when testing indicates that tap water may not be safe to drink without boiling first. The information on our Boil Water Notice page explains what a notice means, what you should do while one is in effect and how we will let you know when it has been lifted.