Photo collage containing images of Austin Water employees, construction workers, and water infrastructure including pipes and treatment facilities.

Infrastructure

A group of Austin Water workers excavating an underground pipe.

Investing in Austin's Future

Each year, Austin Water assesses the condition of our water and wastewater systems to ensure reliable, high-quality service for more than 1 million customers. 

To meet the demands of a growing city and prepare our infrastructure for the needs of the future, we recently expanded our five-year Capital Improvement Plan from $1.4 billion to $2.3 billion, funding design and construction projects that improve reliability and capacity while keeping water affordable. We also work to keep neighborhoods and residents informed throughout the construction process.

Managing Infrastructure Costs

Austin Water uses a long-term debt management strategy to fund infrastructure improvements while keeping water affordable. This includes securing low-interest loans through state funding programs, using debt defeasance and refunding to reduce debt costs, and requiring new developments to pay their fair share through Capital Recovery Fees. 

This strategy has saved Austin Water and its customers more than $675 million since 2016. Savings from these strategies help us support low-income residents through programs like the Customer Assistance Program (CAP).

Capital Improvement Project Map

Austin Water infrastructure by the numbers