Conserving water extends beyond cost savings. It reduces electricity usage for treatment, minimizes costly system expansions, and secures clean water for future generations. As Austin's population grows, we're dedicated to providing tools, programs, and rebates to promote water conservation.

Residential Rebates Commercial Rebates

Online Residential Rebate Application

NEW - Applying for an Austin Water residential rebate is easier than ever before thanks to our new online application form!

Click here for more information

Paper and PDF copies of individual rebate applications, including versions in Spanish, are available by request by contacting or 512-974-2199 option 4.

Water Conservation Help Desk

Walk-in hours are by appointment only. Appointments are available during normal business hours and subject to staff availability.

To schedule an appointment with the Help Desk, please contact us at or 512-974-2199 option 4.

  • Free water conservation tools (available for residential customers only) are mailed to the customer, free of charge. Click here to submit a request for your free water conservation tools.
  • If you prefer to pick up your order at our Waller Creek Office (located downtown), please select the pick-up option on the request form. In-person pick up is available during regular business hours by appointment only and subject to staff availability.

Customers of Austin Water or a qualifying water provider can receive rebates and incentives by taking steps to conserve water.

Residential Rebates

To request a paper or PDF copy of an individual rebate application, please contact or 512-974-2199 option 4. / Para pedir una copia física o un PDF de una aplicación de reembolso, por favor contacte o 512-974-2199 opción 4.

Landscape Rebates

Up to $3000 to convert turf grass to native bed.


Combine mulch, compost, and core aeration for a $120 saving.


Use landscape features to retain rainwater. Receive a rebate of $0.50 per square foot converted (100 sq. ft. minimum), up to $1500 per property.


Up to $5000 per site, based on rainwater storage capacity.


Irrigation Rebates

Up to $1000 in rebates for improving your irrigation system's water efficiency.


Up to $40 for hose timers.


Up to $150 to reuse laundry graywater to water landscape.


Pool Rebates

Up to $250 to replace sand or DE pool filter with cartridge pool filter.


Up to $200 for new pool cover.

Free Tools for Residential Customers
Program Summaries 
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