Walk-in Availability Update

Water Conservation Help Desk walk-in hours and free water conservation tools pick-up are by appointment only. Please contact Water Conservation to schedule your appointment prior to arrival. Appointments are available during normal business hours and subject to staff availability.

To schedule your appointment, please contact us at watercon@austintexas.gov or 512-974-2199 option 4.

Customers of Austin Water or a qualifying water provider can receive rebates and incentives by taking steps to conserve water.

Free Tools for Residential Customers
Free Tools for Commercial (CII) and Multi-family Customers and Schools
Residential Rebates 
Commercial (CII)/ Multi-family/ Schools Rebates
Program Summaries 
Commercial Case Studies 

Commercial case studies and success stories