COVID-19 Update

The walk-in hours at our Water Conservation Help Desk at Waller Creek Center are currently suspended, including the pick-up of free water conservation tools. These measures are put in place in order to observe social distancing guidelines. Please allow for additional processing time for all rebate programs as application processing may be delayed.

For comments, questions or concerns, please contact us at

Customers of Austin Water or a qualifying water provider can receive rebates and incentives by taking steps to conserve water.


Free Tools

     Commercial (CII)/ Multi-family/ Schools


     Commercial (CII)/ Multi-family/ Schools
  • NEW FUNDING- Voluntary Reclaimed Water Connection Pilot – up to $100,000 for voluntary connection to the reclaimed water system
  • NEW FUNDING - Onsite Water Reuse System Pilot Incentive Program - In December 2020, the City of Austin adopted the Onsite Water Reuse Systems Ordinance, adding Chapter 15-13 to the City of Austin Code, to regulate the collection, treatment, and use of alternative water sources for non-potable uses in multi-family and commercial buildings. Visit the Onsite Water Reuse System page for a list of resources to help you with your system design and to apply for system funding. 




Commercial Case Studies