Conserving water extends beyond cost savings. It reduces electricity usage for treatment, minimizes costly system expansions, and secures clean water for future generations. As Austin's population grows, we're dedicated to providing tools, programs, and rebates to promote water conservation.
Residential Rebates Commercial Rebates
Online Residential Rebate Application
NEW - Applying for an Austin Water residential rebate is easier than ever before thanks to our new online application form!
Click here for more information
Paper and PDF copies of individual rebate applications, including versions in Spanish, are available by request by contacting watercon@austintexas.gov or 512-974-2199 option 4.
Water Conservation Help Desk
Walk-in hours are by appointment only. Appointments are available during normal business hours and subject to staff availability.
To schedule an appointment with the Help Desk, please contact us at watercon@austintexas.gov or 512-974-2199 option 4.
- Free water conservation tools (available for residential customers only) are mailed to the customer, free of charge. Click here to submit a request for your free water conservation tools.
- If you prefer to pick up your order at our Waller Creek Office (located downtown), please select the pick-up option on the request form. In-person pick up is available during regular business hours by appointment only and subject to staff availability.
Customers of Austin Water or a qualifying water provider can receive rebates and incentives by taking steps to conserve water.
- Residential Rebates
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To request a paper or PDF copy of an individual rebate application, please contact watercon@austintexas.gov or 512-974-2199 option 4. / Para pedir una copia física o un PDF de una aplicación de reembolso, por favor contacte watercon@austintexas.gov o 512-974-2199 opción 4.
Landscape Rebates
Irrigation Rebates
Pool Rebates
- Free Tools for Residential Customers
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- Free Water Conservation Tools - aerator, showerhead, and soil moisture meter
- Irrigation System Evaluation - checks system efficiency
- Gray Water - learn about gray water collection
- Program Summaries
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