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Frequently Asked Questions

Are bonding and insurance required? Where can I get it?


Please refer to the Terms and Conditions in the solicitation for special details but in general a subcontractor is usually required to carry General Liability and Workers Compensation while a prime contractor will be required to have General Liability and Bonding.

As a subcontractor on a contract you are working directly for the prime contractor. In some instances they may provide bonding for you as a subcontractor and in other instances they may ask that you obtain your own bond. 

The individual firm must contact their own personal insurance company for a bond.

Are there hard copies of plans and specs available?

The Plan Room receives hard copy plans from the City of Austin for local projects,  Austin Independent School District (AISD) projects, Travis County, and The University of Texas at Austin.

The Plan Room also receives plans and specifications on CD format from Lower Colorado River Authority (LCRA) and other local entities.

Can we download plans and specs to CD?

No; however, you can bring a USB memory stick to download needed plans and specs.

Call 512.974.7799 for more information about our Plan Room.

What are the McGraw-Hill Dodge Plans?

A database of construction projects (plans and specifications). Vendors can access this database using the Plan Room facilities. On an average there are 200 projects available in the Austin and South Texas area.

Certification Division

How does a DBE certification differ from a MBE/WBE certification?

Disadvantaged- and Airport- Concession Disadvantaged Business Enterprise (DBE/ACDBE) certifications are used for federally-funded transportation, aviation and highway projects. To include: Austin-Bergstrom International-Airport, Texas Department of Transportation, and Capital Metro to name a few. 

Minority- and Women-Owned Business Enterprise (MBE/WBE) is used for City of Austin funded projects and contracts in construction, professional services, nonprofessional services and commodities.

For more information, call our Certification division at 512.974.7645 or email

How long is the Certification review process?

The Certification review process can take up to 60 days once all information has been uploaded into the portal.

For more information, email

How long will my certification last?

Minority- and Women-Owned Business Enterprise (MBE/WBE) certification is valid for four calendar years from the date of initial certification. 

Disadvantaged and Airport Concession Disadvantaged Business Enterprise (DBE/ACDBE) certifications have no expiration date, maintaining the certification(s) is contingent on an annual review submission along with a few required documents. 

What are the advantages of becoming certified as an MBE/WBE?

Certification as an MBE/WBE provides greater exposure for work opportunities on City of Austin projects.

  • Certified firms are listed on SMBR's Certified Firms Directory
  • SMBR provides bidders/proposers an "Availability List" of certified firms for primes to solicit
  • Gives firms an opportunity to bid on City of Austin projects as part of a team

To learn more about MBE/WBE Certification call (512) 974-7645 or email

What happens after I become certified?

After certification, your business name is shown on The City of Austin's Small & Minority Business Resources' (SMBR) depatment's website vendor database as a certified Minority- or Woman-Owned Business Enterprise. An availability list is generated from the database on specific services needed on a City of Austin project. If your company's services match a particular solicitation, you will receive a notice either by fax, email, or mail to submit a bid.

What is a Minority-Owned Business Enterprise (MBE)?

A Minority Owned Business Enterprise (MBE) is a business that has it's day-to-day operations at least 51% owned, managed, and controlled by one or more minority persons.

A minority is generally defined as an individual who is African-American, Hispanic, Asian-American, Native American.  A woman is defined as a Women-Owned Business Enterprise (WBE).

What is the cost of Certification?

There are no fees payable to the City of Austin for certification.

Why are so many supporting documents required for Certification?

The City of Austin requests the minimum documentation needed to determine if an owner is socially and/or economically disadvantaged.

This information includes documents that will demonstrate ownership, management and control.

We will also need documentation that demonstrates the owner and/or owners' expertise and the Personal Net Worth (PNW).

For more information, email or call 512.974.7645.

Will Certification allow my firm to appear on Availability Lists?

Yes, your firm will be placed on Availability List whenever the scopes of work that you are certified under appear on a contract.  To ensure that Prime Contractors and Prime Consultants are able to contact you, keep your email address and contact information current on Vendor Connection so that your company will not miss any opportunities to do business with the City or with a prime..

Keep in mind that Certification does not guarantee a contract with the City of Austin.


Will you accept MBE/WBE or SBE Certification from another certifying agency?

The City of Austin only recognizes Minority-Owned Business Enterprise (MBE), Women-Owned Business Enterprise (WBE), and Small Business Enterprise (SBE) certification from the Small & Minority Business Resources (SMBR) Department for our locally funded projects.

Compliance Division

How do I know that I have been listed on a Compliance Plan?

Small and Minority Business Resources (SMBR) staff will contact you and let you know that you have been identified as a subcontractor or subconsultant on a Compliance Plan to confirm the anticipated scope of work and contract value. You can also contact the Prime Contractor to verify if your company has been selected. You may also review City Council agendas for contract award information here.

What happens if I do not get paid?

Contact SMBR without delay.

SMBR will follow up with the appropriate City staff to determine if the City has made payments to the Contractor.

If the prime has been paid by the City, then SMBR will research further by gathering additional information and coordinating meeting with all parties to determine non-payment issues.

DO NOT DELAY IN CONTACTING SMBR, the phone number is (512) 974-7600. If you are requesting a copy of a project Payment Bond or have questions regarding a claim, contact the Financial Services Department Capital Contracting. You may view Claim information at

You can also review City of Austin payments on the eCheckbook function of Austin Finance Online. Keep in mind that this database is only updated once a week.

What is a Letter of Intent?

A document that is a signed agreement between a certified subcontractor and prime contractor to work on a project.

The Letter of Intent also defines the contract amount and the services to be performed.

What is the purpose of a pre-bid conference?

SMBR asks that you attend as many Pre-Bids and Pre-Proposals that you can while trying to grow your business.

Pre-bid and Pre-Proposal meetings give you an opportunity to learn about the details of the project and to ask the Project Manager or the contract manager questions. As a business owner, be prepared to market your company. Having business cards and marketing materials available will assist with networking to engage in discussing your skills and experience to future Primes.

Mandatory Pre-Bid Conferences are a really great networking opportunity, as every company that wishes to bid as a Prime Contractor must attend. Be sure to get a copy of the attendance sheet and contact those companies. Pre-Bid and Pre-Proposal attendance sheets are available on Austin Finance Online (AFO) for each individual procurement solicitation here. Let them know who you are and what you do. Good luck!