Austin Water 2023: A Strategic Plan
Austin Water 2023 is designed to give stakeholders, customers, and employees an overview of Austin Water’s annual operational goals. In addition, it presents strategic initiatives and improvement efforts that will dramatically transform Austin Water operations in the years to come.
Strategic Plan
Strategic Initiatives:
Progress Reports and Dashboards
Follow our yearly progress as we implement the strategic initiatives outlined in the 2023 Strategic Plan. A monthly dashboard is also available which highlights key-performance indicators.
Annual Strategic Plan Progress Report
Monthly Performance Dashboard
Read the latest performance dashboard: July 2022
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Past performance dashboards April 2020, May 2020, June 2020, July 2020, August 2020, September 2020, October 2020, November 2020, December 2020, January 2021, March 2021, April 2021, May 2021, June 2021, July 2021, August 2021, September 2021, October 2021, November 2021, December 2021, January 2022, February 2022, March 2022, April 2022, May 2022, June 2022
Other Reports
Affordability Metric Report
Affordability Metric Report was provided to Austin City Council in 2018 and set the benchmark for analysis and evaluation of Austin Water’s efforts to improve affordability for all customers.
- Updates to these 5-year forecast metrics are completed and published annually. Read the 2022 Affordability Metric Report.
Water Quality Report - Consumer Confidence Report
Austin Water's annual "consumer confidence reports" describe the overall quality of water from its raw collection and storage to the treated purity at your tap. The U.S. Environmental Protection Agency (EPA) requires that all drinking water suppliers provide a water quality report to their customers on an annual basis.