The Austin Public Health (APH) Women, Infants and Children (WIC) program is aware of the recent formula recall that has resulted in the current formula shortage and is sharing long-standing resources for local moms and information from Texas WIC about the recall. 

Formula Shortage Resources


If you can't find the formula at the store, we have some resources and options available listed below: 

WIC Options 

The Texas WIC program is offering formula options to help families in need. Please note that these options are only available for WIC clients. Individuals or families can register online to enroll in the WIC program. 


  • WIC clients can go to to find the list of alternative brands available to them if they cannot find their brand at the grocery store. This list is updated daily. They can also contact their local WIC office for assistance. There is a list with our local WIC Clinic's contact information and addresses here
  • WIC participants can join our Facebook group, "ATX Family Care" where we post daily updates and answer general questions from the community.  


APH Resources 

  • Mom's Place Lactation Support Center operates as a clinic and training center where mothers can receive breastfeeding assistance from registered nurses and lactation consultants. Appointments can be made by calling 512-972-6700, and a toll-free breastfeeding hotline can be reached by calling 1-800-514-6667. 
  • Family Connects works to support families after the birth of a newborn. Nurses are available for home visits to measure newborn and maternal health and assess strengths and needs to link the family to community resources. More information is available by calling 512-225-0363 or emailing 
  • Connect ATX: Use Connect ATX to find up-to-date information on local food pantries that may have formula, housing, transportation, childcare, and more.
  • APH Neighborhood Centers and CTFB Food Pantries (donated formula so inventory will vary) Get Help | Central Texas Food Bank- Look under the “Resources for You” tab and the first bullet point is a List of places to get free food in English or Spanish

HHS Fact Sheet 

The U.S. Department of Health and Human Services (HHS) has created a fact sheet to help families find formula. 


Safety Information 

The current stock of Similac products on the shelf are safe, as these were all manufactured after the recall at a different manufacturing plant not affected by the recall. 

If someone has purchased powdered baby or toddler formula with the brand names Similac, Alimentum, or EleCare, they should first check to see if their formula was affected at Then, look at the bottom of the can or container and find the lot number and enter it into the website. If recalled, do not use it, and follow the manufacturer's instructions to get a replacement. Abbott can be contacted at 1-800-986-8540. 


Parents can contact their baby's health care provider if their baby recently drank one of the recalled products and are experiencing fever, not eating well, excessive crying, low energy, or other symptoms. 

If a formula was not included in the recall, families could still use it.  

Because babies need a specific balance of nutrients, WIC and the American Academy of Pediatrics do not recommend making baby formula at home, and it is not safe to use cows' milk or overly dilute formula.


Attached you can find an infographic with a summary of the resources available at this time. If you have any questions regarding this information, please let me know.


Helpful links:


"City of Austin WIC program banner showing woman at vegetable stand"

WIC is the special supplemental nutrition program for pregnant women, new mothers and young children. Participants learn about nutrition and how to stay healthy, and receive benefits to purchase healthy foods. Services are free to those who are eligible. WIC is an equal opportunity provider.

WIC Austin has 24/7 drop boxes available at all clinic locations. (WIC Austin tiene buzones 24/7 en todas las clinicas.)

How to use WIC drop Boxes 10/01/2020

Video Buzon de tarjetas de WIC