A water meter can be purchased when a new water service connection is not required, as determined by Austin Water’s Taps Office. Water meters can be installed by Austin Water or a private right-of-way contractor depending on the meter size and proposed residential or commercial development use.
Take our Water Meter Project Survey to determine the correct process for your project.
- Visit Austin Build + Connect Portal (AB+C)
Tap Plans and Water Meter Upgrade (WMU) applications are reviewed and processed via the AB +C Portal.
Using the Austin Build + Connect (AB+C) Portal as a Guest
Public search is available to lookup permit and case history by address, without the need to register:
Using AB+C as a Registered User
Applications for the review of engineered tap plans for the installation of water and wastewater service connections may be submitted by a Texas licensed Professional Engineer (PE) only. Licensed PEs must be registered in the AB+C Portal. Registered users can submit initial applications, project documents, submit revisions, correction, view permits, and make payments online.
Instruction on how to register, submit, process, and pay for engineered tap plans and water meter upgrade applications are provided in AW's AB+C User Guide for Engineered Tap Plans and Water Meter Upgrade.
Register online by visiting austintexas.gov/abc.
Please call email us at Tap_planreview@austintexas.gov
- Residential Use
Qualifying residential customers may be able to purchase a water meter without submitting a Water Meter Upgrade Plan Review Application to the Austin Water's Tap Plan Review team.
- Commercial Use
An application packet must be submitted to Austin Water Tap Plan Review team prior to the purchase of a water meter. Depending on your project, one of the following water meter checklists may be used:
- Sites without a City of Austin site plan
- Sites with a City of Austin active site plan, contact AW Pipeline Engineering
- Improved Process Information for Tap Plan and Water Meter Upgrade
- Frequently Asked Questions
- Records Access Application
- New Service Connections
More Austin Water Resources
- Pipeline Engineering
- TAP Plan Review
- On-Site Sewage Facilities
- Special Services Department
- Water Conservation Department