Telecommunications and Regulatory Affairs (TARA)
The Office of Telecommunications & Regulatory Affairs (TARA) provides consumer protection, access to information and communications technology resources and infrastructure, and generates revenue to support City services. TARA’s activities include:
- Ensuring electric and gas utility rate increases are reasonable,
- Resolving consumer utility complaints,
- Monitoring credit access businesses to reduce abusive predatory lending practices,
- Providing claims and collections services for City departments,
- Promoting digital inclusion through access to information & communications technology and trainings, and
- Administering utility franchise agreements and telecommunications licenses while obtaining fair compensation for public rights-of-way.
Affordable Connectivity Program (ACP) Information