Contact
Report water and wastewater emergencies 24/7 to Austin Water’s Customer Service Contact Center at (512) 972-1000, option 1 or by calling Austin 3-1-1, available every day, 7 a.m.–9 p.m. For more information and assistance, please visit our Customer Service page.
For media inquiries, contact the Austin Water Public Information Office at AWPublicInformation@austintexas.gov.
Contact Information
Phone
512-972-1000 Physical Address
Austin Water
625 E. 10th St.
Austin, TX 78701
Hours
Office Hours
Monday – Friday, 8 a.m. to 5 p.m.