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Service Online Phone Contact

Retrieval of items from storm drains

Lost your keys or cell phone down an inlet? Call 3-1-1, and we may be able to send a representative to retrieve your item.

No
3-1-1 Watershed Protection

Right of Way Management Services

Services offered by the Right of Way Management Division include Permitting, DAPCZ Project Coordination, Traffic Control Plan/Review, Utility Coordination, Safety and Mobility in the ROW, and Code Compliance.  

No
512-974-7828 Transportation

Contact DSD Code Connect

Contact DSD Code Compliance and talk to an experienced facilitator who can help you with general code questions, provide resource guidance, and give updates on your existing cases. DSD Code Connect is here to inform, guide, and educate!

No
512-974-2633 Development Services

Attend your administrative hearing

If you have an uncorrected code violation, you could receive a written citation for an administrative hearing. You must appear at the hearing and must do so on the date set in the administrative citation.

No
512-974-9167 Austin 3-1-1

View Austin/Travis County traffic reports

View active traffic related incidents reported to Austin police, Aviation police, and the Travis County Sheriff's office.
No

Tuberculosis testing

 The tuberculosis clinic provides evaluation and treatment of clients for latent and active TB disease.

No
512-972-5460 Health

Commercial collection services

Austin Resource Recovery provides cart-based trash and recycling collection services for some small businesses in residential areas that do not require dumpsters. Most businesses, however, choose a private hauler for their landfill trash, recycling or composting services. Additionally, Austin Resource Recovery manages a commercial trash and recycling contract for businesses located in the Downtown Austin Service District.

No
3-1-1 Resource Recovery

Explore GIS maps

View interactive web maps for the City of Austin.

No
3-1-1 Austin 3-1-1

Contractor registration, trade permits, permit extensions

For more information about registration, visit our Contractor Registration webpage. To make changes to a permit, reactivate an expired permit, or even extend the permit's expiration, please see the Modify a Permit webpage.

No
Development Services

Schedule a drop off at the Recycle & Reuse Drop-off Center

The Recycle and Reuse Drop-off Center accepts items to be recycled, reused, or safely discarded. Make an appointment to drop off or pick up items.
No

Street repair

Did you recently swerve to avoid a pothole? Have you noticed a street in need of maintenance? Contact 3-1-1 to report the issue, and the Public Works Department will take care of it.

No
3-1-1 Transportation

Music Proclamations

The City of Austin is incredibly proud of our local music culture, and every Austin City Council meeting includes live Music Proclamation Day performances during the lunch hour, which is broadcasted live on ATXN.tv.

Performers are bestowed the honor of a “Music Proclamation Day” with an accompanying certificate and their band name permanently included in the City calendar. These musicians will have their own City of Austin “Day” for the rest of their lives, and many have annual celebrations of their day with fans and supporters. 

To be considered, contact your City of Austin Council Member or the Mayor to make a request. To determine your Austin Council District, look up your home address, then contact the corresponding Austin City Council Member's office. Contact Greg Gonzalez for details.

Learn about other City of Austin Music Performance Opportunities for Austin-area musicians and bands.

No
3-1-1 Economic Growth

Get information on Boards and Commissions

Access information about the City of Austin's Boards and Commissions, including meeting documents, members, and meeting locations.

No
512-974-2210 City Clerk

View ways to participate in the City

Attending a City Council meeting or contacting your representative are only a couple of ways to impact your local government. The City of Austin provides some alternative ways to participate

No
3-1-1 Austin 3-1-1

Storm debris removal

See options for storm debris removal and guidelines to help you get it set out correctly and collected.

No
Austin 3-1-1

Submit a crime tip

Help law enforcement agencies in the fight against crime in Austin and Travis County by submitting an anonymous crime tip.
No

Drainage easement releases

Do you have a drainage easement on your property that you would like released? Please email us with a request for information before submitting an application. It may save you money. Applications are on the  Development Services Department’s Land Management webpage.

No
512-974-1759 Watershed Protection

Building Plan Review - residential and commercial

Building Plan Review is responsible for reviewing and approving residential and commercial building plans for compliance with applicable codes and regulations. Once a building plan is approved, a building permit is issued by Building and Trade Contractor Services, along with applicable trade permits (electrical, mechanical, plumbing, and irrigation). Depending on the type of work that is permitted, building inspections may be required during construction. Once the permitted work is completed, a final inspection is required.

No
Development Services

Apply for a chauffeur permit

A chauffeur permit allows a person to drive a vehicle-for-hire, like a taxi cab or a shuttle bus. Learn how to apply for and renew a chauffeur permit in Austin.
No

Social services at neighborhood centers

The Neighborhood Centers can help low- and moderate-income families in need with free services, including food assistance, job search help, health screenings, fans, and more.

No
512-972-5000 Health