City Services

The Community Tree Preservation Division administers the City's tree regulations by performing tree reviews, permitting, and inspections, and implements the Urban Forest Master Plan. The division serves to cultivate a relationship between Austin residents and their trees by fostering a resilient community forest accomplished through an interconnected mix of regulations, outreach, planning, and community partnerships.

Help law enforcement agencies in the fight against crime in Austin and Travis County by submitting an anonymous crime tip.

General Permits are a specific type of site development review, permitting, and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance, and new installations on City of Austin-owned property or within easements dedicated to the City of Austin.

A chauffeur permit allows a person to drive a vehicle-for-hire, like a taxi cab or a shuttle bus. Learn how to apply for and renew a chauffeur permit in Austin.

Your library card lets you check out books and other materials at any of Austin Public Library’s locations and the Digital Library.

Zilker Metropolitan Park is considered "Austin's most-loved park." This 351-acre metropolitan park is home to a variety of recreation opportunities, facilities, and special events for individuals and families.

Land Development Information Services (LDIS) provides development consulting services and business-related permitting services. They will answer your questions and make sure you are knowledgeable about the procedures and requirements that apply to your project. Previously known as the Development Assistance Center (DAC), the unit was renamed in summer 2022 to better reflect the team's role in the development process.

Purchase online crash reports for the Austin Police Department jurisdiction with LexisNexis® Police Reports.

Search the APD Incident Report database for public police reports.

Your utility bill includes charges for your City of Austin utility services, which may include electricity, water, wastewater, solid waste, drainage, and street service.

The Labor Relations Office represents the City in negotiations related to wages, hours and terms of employment with public safety employees' associations.

Search and review the performance measure data tracked by City departments.

The jurisdictional boundaries of Community Court are seen in this map.

Use our online application to search for water quality protection publications.

The Labor Relations Office interprets components of the agreements to initiate new procedures or policies, audits compliance with the agreements, and alerts management of any critical issues. See Public Safety Labor Agreement Compliance for additional information.

Formerly Solid Waste Services, Austin Resource Recovery provides a wide range of residential services designed to transform waste into resources while keeping our community clean.

Use My Schedule to get a personalized collection calendar for all residential curbside services. You can add your schedule to Google, iCal, or Outlook, or you can print it. You can also sign up for email,  app or phone call reminders and alerts. Use the tool online or download the new Austin Recycles App for your Apple or Android device. 

The Austin City Council adopted a strategic direction on March 8, 2018, guiding the City of Austin for the next three to five years. Austin Strategic Direction 2023 outlines a shared vision and six priority Strategic Outcomes.

Owners of Short-Term Rentals (STRs) are required to obtain an operating license annually (Ordinance No. 20160223-A.l). This law applies to all properties (including rooms and guest houses) rented for less than 30 consecutive days.

The Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures.