August 2025 Full Meeting Recap and Presentation

QUARTERLY
POLICE OVERSIGHT
IMPLEMENTATION
CTAL OF AUSTIN
OFFICE OF
FOUNDED 1839 1839)
POLICE OVERSIGHT
WORKGROUP
August 14, 2025 I 6:00 p.m.-7:30 p.m.
........
01 Welcome
02 Meeting Purpose & Housekeeping
03 Community Introductions
Agenda
04 Message from the OPO Director
05 OPO Presentation of Projects & Data
06 Community Safety Listening Session
07 Closing
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About the Office of Police Oversight
The mission of the Office of Police Oversight (OPO) is to provide impartial oversight of
the Austin Police Department's conduct, practices, and policies to enhance
accountability, inform the public to increase transparency and create sustainable
partnerships throughout the community.
ACCOUNTABILITY
TRANSPARENCY
PARTNERSHIPS
Workgroup Meeting Purpose & Changes
-
LISTEN & SHARE
COMMUNITY-CENTERED
EMPOWERMENT
Updates:
1.
More Context & Insights
2.
Community Listening Sessions
3.
Focus on listening
4.
After Action Plans
Community Introductions
Introduce YOURSELF In the chat tell us:
1. Name & Pronouns
2. How are you showing up today? (community member, City Staff, representing a
specific organization, etc.)
3. What is your favorite Taco Spot in Austin
Director's Message
Manages and directs the staff of the Office of Police Oversight.
Oversees the Austin Police Department's investigations of critical
incidents involving Austin police officers.
Works closely with the City Manager, the Austin Police Department's
Chief of Police, and Austin Police Department's Internal Affairs
Division to ensure accountability, transparency, and input from the
community.
25+ years of experience in civil, human, employment, and housing rights
Certified Mediator
Gail McCant
Bachelor of Arts- Southern University, Baton Rouge (Liberal Studies/Communications)
Director
Division
Engagement
& Community
Communications
Español
We Want Your Feedback -
Our office accepts community feedback about interactions with the Austin Police
Officers. OPO is separate and independent from the Austin Police Department.
Take Our Survey!
File a Complaint about an
Compliment an Austin
Austin Police Officer
Police Officer
Frequently Asked Questions
Website update in progress
What We Do
When people have concerns or complaints about potential police misconduct,
those concerns need to be heard, investigated, and resolved. At Austin's Office of
Police Oversight (OPO), everything we do is to promote an atmosphere of earned
trust between Austinites and the Austin Police Department (APD). We do this by
Goal: improve navigation and
making it easy, accessible, and safe for Austinites to provide feedback on their
interactions with APD.
We make sure that:
accessibility to published documents
There are several reporting options available (email, an online form,
telephone, etc.).
The process is not overwhelming or complex.
All complaints are investigated.
People can choose to remain anonymous.
The community understands what we do, how we do it, and how to reach us.
Our office also:
To give feedback, scan QR Code -->
Makes recommendations to the City Manager and APD about individual
incidents and investigations, as well as broader policy recommendations.
Is committed to treating all parties - residents, APD, and the Austin Police
Association (APA) - as stakeholders involved in an ongoing conversation.
We seek to understand and learn from all perspectives.
Police Oversight Documents
Attend Our Next Meeting
RECAP: OPO Open House
Goal: Provide an in-depth & interactive look at the
Complaints process
Key Metrics:
70 registered attendees
1,200 community members reached
47,000 Households reached
Featured on
MI ACCOUNT
ATXN podcast
CBS
KXAN
Community Impact and More
POLICE
WHAT POLICY
WORK DOES OPO DO
?
"Com
IL
Community Members!
OFFICE OF
POLICE OVERSIGHT
-
I
-
Policy and
Research
Division
Responsibilities:
Analyze APD's General
Orders policy, training, and procedures, and
offer recommendations for improvement
Research ongoing issues related to APD
Policy & Research
Gather and synthesize national best
practices in policing
Division
Sources of Work:
APD-initiated policy changes
Complaint-generated trends
City Manager/ City Council directives
Other (based on OPO strategic plan,
other issues identified, etc.)
Methodologies
Alignment with local, state, and federal laws
Research best practices in law enforcement
Comparative analysis
Analyze law enforcement data
Conduct training curriculum reviews
Training Curriculum Evaluation
Professional Advisory Committee - comprised of subject matter experts
reviewing, evaluating, and providing feedback to improve the APD Academy
curriculum.
Review includes:
TCOLE (Texas Commission on Law Enforcement) materials
APD instructor class materials
Resources provided to cadets for enhanced learning
Subject Matter Experts provide recommendations for inclusion in the APD
curriculum.
Basic Peace Officer Courses Reviewed
Interacting with the Deaf and Hard of Hearing
Civil Process
Health and Safety Code
Professionalism and Ethics
Verbal Communication
Texas Code of Criminal Procedure
Arrest Search & Seizure (in process)
To view our recommendations related to each course reviewed, visit:
https://www.austintexas.gov/document-collection/police-oversight-reports-
and-recommendations
Complaints Data
Overview
OPO Complaint Process
Complaint
Preliminary
Preliminary
Oversight of
OPO
Internal
Received
Review
Investigation
Recommendation
Investigation
Have a Complaint or Concern about Potential Police Misconduct?
Submit your concern online, by phone, or in person.
Phone: (512) 972-2676
Online: www.atxpoliceoversight.org
In- Person: 1520 Rutherford Ln, Austin, TX 78756
Data Overview: April — June 2025
April
May
June
Complaints/Concerns
75
60
84
Anonymous Totals
8
4
14
Compliments
4
10
7
Total Contacts
79
70
91
Data Overview: April — June 2025
April
May
June
Preliminary Review
75
60
84
Conducted
Sworn Affidavit Submitted
11
5
7
Recommended for Full Internal
13
6
8
Affairs Investigation
Investigated by Internal Affairs
13
6
8
Pending Investigation
3
4
7
Resigned or Separated During
1
0
0
Administrative Investigation
Data Overview: April — June 2025
April
May
June
Class A
O
O
O
Class B
1
1
0
Class C
1
0
O
Class D
8
1
1
Complaints that Could Not
Be Further Investigated
3
4
7
Data Overview: April — June 2025
April
May
June
Disciplinary Recommendations
Made to Chief of Police
2
2
1
Policy Changes & General Orders
Amendments
0
O
5
INTERMISSION
Community Safety
Listening Session:
LGBTQ Quality of Life
Commission
Upcoming
Events
Attend the CPRC Meeting
Next meeting:
Friday, August 15, 2025 @ 4:00 pm
A U S T I N
C I T Y
H
A
L
L
Boards & Commissions Room, City Hall
https://www.austintexas.gov/community-police-review-commissior
cprc@austintexas.gov
Save the Date!
POLICE OVERSIGHT
IMPLEMENTATION
Next Meeting: November 2025
WORKGROUP
Follow us on Twitter or Facebook to
stay informed!
opo.outreach@austintexas.gov
atxpoliceoversight.org